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A seasoned professional having successfully managed three data products for Amazon and eight product cycles launching Shark ION, Shark IQ, Shark EZ & Shark AI series of autonomous robots. Dynamic & driven product manager with seven years of experience implementing Design Thinking, AI/ML, and Agile/Lean principles in developing & testing robotics and software products. Critical thinker with a knack for understanding business and consumer needs with a strong technical acumen. AREAS OF EXPERTISE:Product Strategy, Roadmap & LeadershipProduct Management & MarketingRequirements Elicitation (BRD, PRD, SRS, PRS, MRS)System Hardware & Software Development Product Hardware & SQA Testing (DQTP, DVT) Data Analysis & Consumer Research (Clarabridge, Minitab)Consumer Success (KPIs, CSMs, CSIs)Data Visualization (Visio, DOMO, Tableau) UI/UX Experience (Hardware, Software & APPs)Claims ideation & Intellectual Property creation Product Messaging, Positioning & GTMProduct Development/ NPD/ NPI Lifecycle/ProcessCross- Functional Team ManagementBusiness & Branding Strategy (Workfront, Veeva)Project Management (JIRA, Confluence, Team Center, SP)Consumer Validation (QHUT, IHUT, Angel, GHOST)
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Senior Technical Product ManagerAmazon Jun 2022 - Jan 2024Seattle, Wa, Us- Developed a virtual, full-time, self-service learning platform designed to prepare people from historically excluded backgrounds without technical education to build an alternative career as a Software developer in as little as nine months.- Built data products with AI/ML algorithms that generate actionable insights to automate business operations, improve participant learning experience & outcome, and inform curriculum designers on curriculum quality & defects.- Owned the three year product vision and strategy to scale ATA 3x and improve its curriculum, learner intervention and support processes. Included trade-off management, prioritization of features, and creation of implementation plans. - Managed multiple MVP development in 2022 & 2023 to increase the rate of direct to SDE-I placements from 28% to 50%. - Created four BRDs with user stories and acceptance criteria to document the needs of ATA learners, Applicant & Participant experience team, Technical trainers, Learning experience designers and Technical curriculum developers. - Collaborated with engineering on API integration with Canvas (LMS) and Vocareum (e-learning platform) to enable faster learner progress reporting by reducing data latency from 48 hours to less than 4 hours. - Developed the plan for automated data collection and storage using AWS S3 with engineering and the test plan to verify flow of learning event data from Vocareum, Canvas Data Portal and Canvas Data services thus reducing downtime to 0%. - Owned customization requests with 3P vendors Vocareum for data pipelines and Canvas for expedited onboarding and data migration to their latest version of data management system Canvas Data Portal 2. - Designed UI/UX and collaborated with Research & Analytics to develop analytics dashboard solutions to support operations, research to identify signals, factors influencing learner trends and efficacy studies to train ML models. -
Product/Program Management - RoboticsSharkninja Apr 2019 - Jun 2022Needham, Ma, Us- Managed roadmap for the robotic products slated for launch in 2021/2022, defined Al/ML features based on market, consumer and compliance needs, that constitutes the market size of USD 543 Million with a CAGR of 12% by 2025.- Owned market intelligence and competitor research to become the SME on market trends, user behavior, that provide insight into feature development and eliminate the consumer need gap with detailed analytical reports.- Maintained an expert level knowledge on perception, motion planning, control and mapping using technologies such as Gyro, SLAM, VSLAM, LiDAR, Computer Vision, ToF sensors and IR sensors.- Lead UI/UX development through discovery and delivering of highly desirable consumer experiences in a highly AGILE startup like fast-paced environment. Responsible for PRDs, user stories and work flows for Robot HW, SW and Applications. - Translated user research into quantitative design validation requirements, supported consumer claims development by challenging product positioning and setting clear, measurable targets enabling claims substantiation.- Owned the NPD/NPI deliverables to gather and validate both technical and business requirements by collaborating with the cross-functional teams including Design, Engineering, Software, Testing, Sales, Legal, Marketing & Quality teams.- Lead the cross-functional teams by developing the Product Strategy, Product positioning, for the hugely successful Shark IQ Robot – “The Best Overall Product Vacuum -2019” -by Wired.- Created Competitor Data Matrix using confluence by gathering data from competitive products testing for easy access, reporting and comparison of existing product performance and Master KPI List to track the KPI’s for all our robot SKUs. - Engaged in finding solutions to reduce the service request calls to almost 60% and optimize the existing processes. -
Product Management & Testing - Floor Care & RoboticsSharkninja Jan 2018 - Mar 2019Needham, Ma, Us• Created user stories and use-cases for cross-functional teams to understand the requirements from the consumer perspective. Evaluated acceptance criteria, estimated and assign story points to prioritize the features.• Performed root cause analysis to understand the ‘bugs’ in the product, and reproduced them to engineering and software development teams, that’s understood technically and is actionable in JIRA project management tool.• Supported product and consumer claims development by challenging the product positioning along with setting clear, measurable targets that enable claims substantiation• Developed user-relevant design targets, KPIs and CSIs for product performance and user experience to deliver 5-star rating products & consumer satisfaction• Facilitated comprehensive product risk analysis through tools like FMEA, QFD and root cause analysis to highlight potential risks & address them early in the product development cycle• Lead the development of test procedures with protocol innovation team while creating metrics for success in new products lined up in the road map. Included engineering innovative test equipments, developing methods to accelerate testing of all hard-floor cleaning and robotic products • Performed hardware & software testing of advanced robotic vacuums to identify critical challenges to consumers and address root causes as part of IHUT, QHUT & GHOST validation• Designed experiments to study the effects of numerous factors affecting robot performance and mitigate risks. • Led and successfully completed 20+ projects in an accelerated product development cycle resulting in Shark launching our second wave of advanced robotic vacuums (Shark IQ) in 6 months• Managed and trained Test Engineers, interns and Co-ops on protocol development and testing procedures• Reduced time for protocol development by 30% by creating work distribution and standard work documents -
Graduate Teaching AssistantRochester Institute Of Technology Jan 2017 - Dec 2017Rochester, Ny, UsTeaching Assistant and Grader for the courses - Engineering of Systems and Product Lifecycle Management.Served as the go-to person for BS/MS students for exploring 'Reverse Engineering' tools and concepts and helped them understand its usage and applicationsGuided 14 five-member teams to identify and select a different consumer good product for their academic project that provided the opportunity to apply reverse engineering tools Validated 7 project deliverables each for 14 project teams and assessed their abilities in utilizing reverse engineering principles and tools to improve the product or solve an identified problem -
Graduate Student LiaisonRochester Institute Of Technology Feb 2017 - May 2017Rochester, Ny, Us -
Systems EngineerInfosys Dec 2014 - Jul 2015Bangalore, Karnataka, In• Developed pricing and re-distribution modules for Toyota Motor Engineering & Manufacturing North America (TEMA)• Architected a region based order management system module for Toyota supply chain network• Collaborated with QA engineers for UAT testing by defining the test cases and the implementing them before deployment.• Collaborated with internal team members, to prepare project scope, project plan estimates, construct solution & business case-studies in alignment with customer requirements.• Modeled a dining management system as part of Design Thinking training to implement cashless transaction and reduce queuing• Received training on developing application modules using 3-tier architecture -
Graduate EngineerRane Group Jul 2014 - Oct 2014Chennai, Tamil Nadu, In• Performed daily checks on the power rack and pinion assembly machines to identify challenges and improvement opportunities • Collaborated with Plant Engineering department to carry out Jidoka to prevent failures and maintain machines in working order• Procured spares and replacement parts from purchasing department for Total Productive Maintenance (TPM)• Implemented 5S and inspected poka-yoke (rating - 3) mechanisms to ensure detectability and keep the assembly runningTrained and monitored new technicians on lean systems and machine operations
Karthik Subbu Skills
Karthik Subbu Education Details
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Rochester Institute Of TechnologyIndustrial And Systems Engineering -
Anna University ChennaiMechanical Engineering
Frequently Asked Questions about Karthik Subbu
What is Karthik Subbu's role at the current company?
Karthik Subbu's current role is X-Amazon, SharkNinja, Infosys | XaaS & Robotics | Certified SAFe® 6 POPM.
What is Karthik Subbu's email address?
Karthik Subbu's email address is bs****@****nja.com
What is Karthik Subbu's direct phone number?
Karthik Subbu's direct phone number is +158543*****
What schools did Karthik Subbu attend?
Karthik Subbu attended Rochester Institute Of Technology, Anna University Chennai.
What are some of Karthik Subbu's interests?
Karthik Subbu has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Karthik Subbu known for?
Karthik Subbu has skills like Lean Manufacturing, Design Thinking, Product Development, Product Innovation, Innovation Management, Human Centered Design, Design Of Experiments, Team Leadership, Reverse Engineering, Engineering, Manufacturing, Project Management.
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