www.lostinthesauce.caIG: @litssauce🏆 Winner of 'Best Vendor in the Marketplace' at 2019 Forks & Barrels tour in TorontoAt LITS (Lost in the Sauce), we emphasize the flavor and experience vs. just overwhelming spice to your taste buds by adding that "missing touch" to your dishes. Toronto-based, all-natural, vegan, gluten-free AND only using the freshest ingredients.Responsibilities include:- Production aka Mad scientist behind sauce experiments and bringing new flavors to product line-up- Digital marketing of brand & products via social media platforms - Logistics management and channel communications- Assisted Web-design- Packaging and shipping- Customer service

- Working with cross-functional teams to ensure all retail systems are functional from a backend and end-user perspective: features, UI, functionality- Managing product SKUs (devices, accessories, service plans/add-ons) within retail POS systems on a national level: price updates, availability, sales & promos, end of life- Creating purchase orders to receive products- Providing a front-end user perspective for different teams to gain insights on new projects and updates to retail systems: user experience, UI, functionality, features- Troubleshooting and coordinating with external vendors for issues pertaining to retail systems

Store Manager Responsibilities:• Manage a team of 10 employees• Accountable for recruitment, hiring, training, scheduling, inventory management, and visual merchandising• Manage customer escalations and resolve all warranty and technical issues in an accurate and timely manner• Review staff KPIs, identify trends, and continually introduce process improvements and team incentives• Introduced performance-based coaching and team planning programs based on the S.M.A.R.T Goals system• Facilitate regular store meetings to deliver company directives and provide feedback on staff performance Key Achievements: ✔ Promoted to Eaton Centre location: highest selling location in Canada✔ Promoted to higher-volume, Tier A Dufferin Mall location after high sales and operational performance✔ Achieved 114% of cumulative sales target for 2015 at Queen & Spadina location, ranking 1st overall nationally among Tier B stores✔ Ranked first among Downtown District for Year-over-Year (YoY) sales for 2015 by achieving 121% over 2014 sales results at Queen & Spadina location✔ Promoted to the higher-traffic Queen/Spadina store after achieving 141% of Q1 target sales in 2015 at the Danforth & Victoria Park Warranty Centre location and ranking first overall in Canada for Tier B stores ✔ Selected to lead the weekly Leader Development Program in 2015 to train Team Leads in downtown district on how to become store managers; successfully graduated 2 team members to management positions within 6 months ✔ Area Lead development program for Area Sales Management:• Coordinate and compile operations and performance-based information from individual corporate locations within area (11 stores total) to be used towards Area-related reporting• Overlook area in lieu of area manager absence• Lead and coordinate communication from stores within area towards upper management and cross-functional channels

• Oversaw up to 10 team members and ensured they met daily quality, customer service, and health targets• Trained new employees on cash management, customer service, food delivery, and inventory controlKey Achievement: ✔ Promoted to Team Leader for always surpassing performance evaluations and exceeding all expectations

• Committee member for Annual Soap Box Derby Committee which organized the annual event each year and regulated safety for the box cars and participants