Sudesh Kumar Email & Phone Number

Professional with exceptional leadership and team management skills with rich experience in ecommerce/retail industry. I have been associated with Amazon retail systems’ pricing team having around 13 years of experience in deploying and driving various transformation initiatives like Process Automation, Project Management, Operations Management, Knowledge Management, Business Excellence, Transactional Quality, Strategy Formulation and building culture of Quality. Retail Systems helps our retail business grow profitably by providing automation and tools for increasing selection, lowering prices optimally, managing in stock and getting the best terms from our vendors. The pricing operations and analytics team within Retail Systems manages pricing decisions for millions of items sold by Amazon worldwide. My team is in our India development center (Chennai) and has complete business and functional ownership. I currently manage a team of ~100 (Includes Associates, SMEs, Leads and Managers), supporting pricing strategy for Japan, Singapore, Australia and India business and working on projects resulting in cost/FTE saving for the organization and improving the price perception by making amazon the only choice for customers to make their purchasing decision. As a high achiever who has a successful record of delivering and exceeding targets, I can be relied upon to exceed both the individual and organizational goals. I am eager to deliver excellence at every opportunity and right now, I am looking for a suitable position with an exciting and challenging project, product or program.Exposure to: Project, product & program management methodologies, service delivery & stakeholder management, functional & technical user requirement documentation, user story definition. Experience in: Pricing Strategy, Competitive monitoring at scale, Process streamlining, solving operational issues using technology, operational planning, process automation, transitions and problem solving (IT & Operations), stakeholder management. quality management, backlog management & prioritization, quality control, market research, business and data analysis, pricing solutions, web analytics for e-commerce, operations and people management.

Listed skills include Expert In Spanish And German Language, Quality Assurance, Process Improvement, Team Management, and 16 others.