Supreet Kaur Email & Phone Number

Surrey, British Columbia, Canada

Surrey, British Columbia, Canada

• Answer and direct phone calls.
• Organize and schedule appointments and meetings.
• Maintain contact lists.
• Develop and maintain a filing system.
• Provide information by answering questions and requests.
• Cover the reception desk when required.

India

• Implemented a new filing system that improved efficiency by reducing retrieval time by 30%.
• Implemented a digital document management system, reducing paper usage by 50% and increasing accessibility to critical information.
• Improved customer satisfaction by implementing a new process for handling inquiries and complaints, resulting in a 20% increase in positive feedback.
• Played a key role in organizing and executing employee training sessions, ensuring that staff remained up-to-date on relevant policies and procedures.
• Assisted in the development and delivery of presentations for senior management, contributing to more effective communication of key business initiatives.

India

• Tutored a group of 5 students each for Math, Social Science, and Business Management.
• Filled in post-lesson notes.
• Maintained a friendly professional manner at all times.
• Created personalized lesson plans as per the requirements of varied learners.
• Assist students with homework, assignments, and test preparation.
• Saw measurable academic improvement among 80% of students and received multiple referrals and positive reviews.

India

• Implemented strategies or programs that led to measurable improvements in student academic achievement, such as increased standardized test scores or graduation rates.
• Built and led high-performing teams of educators and staff, fostering collaboration, professional growth, and a shared commitment to student success.
• Led the successful implementation of new policies, programs, or initiatives aimed at improving student outcomes, school safety, or operational efficiency.
• Implemented professional development programs and support structures for teachers, resulting in improved instructional practices, teacher retention, and job satisfaction.
• Designed and delivered cross-curricular lesson plans for subject areas in Social Science and Business Studies.
• Generated differentiated lesson plans to cater to the different academic needs of the students.

India

• Developed personalized learning plans tailored to individual student needs, resulting in enhanced progress and success in the IELTS exam.
• Introduced innovative teaching techniques, resources, or technologies to engage students effectively and enhance learning outcomes.
• Led successful study groups, classes, or workshops focused on IELTS preparation, fostering a collaborative learning environment and promoting student success.
• Contributed to the career advancement or academic pursuits of students by helping them achieve IELTS scores required for admission to universities, immigration purposes, or professional opportunities.

India

• Provided timely and courteous assistance to customers via phone, email, and in-person interactions.
• Resolved customer inquiries, complaints, and issues regarding products and services professionally.
• Demonstrated product knowledge to address customer questions and concerns effectively.
• Processed orders, returns, and exchanges accurately and efficiently.
• Handled escalated customer situations with empathy and diplomacy to ensure customer satisfaction.
• Collaborated with cross-functional teams to address customer feedback and improve service quality.

Education record

Bachelor Of Education - Bed

Masters Of Commerce, Marketing