Keaton Sweatt Email & Phone Number

United States

San Francisco, California, US

- Lead health insurance compliance oversight for Gusto’s benefits products, focusing on digital insurance space and broker practices.- Collaborate with key stakeholders to develop innovative business solutions for product development, design, sales, and administration of health and life insurance products.- Investigate and document processes to ensure.

Mountain View, California, US

- Pioneered the enhancement of customer support processes and workflows by introducing automation and integration solutions, resulting in a marked increase in overall efficiency and a reduction in average resolution time.- Maintained a profound understanding of customer behavior and engagement through the adept use of data analysis tools such as Totango.

Oakland, California, US

- Elevated to Senior Associate role for spearheading the development of a comprehensive partner program for the Personal Loans vertical, and overhauling data and reporting requirements applied across multiple verticals.

Oakland, California, US

- Received the company's Exceptional Impact award from the Senior Director for outstanding contributions to process improvement, particularly in streamlining new partner onboarding and implementing automated monthly invoicing. This prestigious award is granted to less than 10% of employees quarterly.- Managed 45+ partner accounts, overseeing personal.

Oakland, California, US

- Spearheaded system administration tasks for Blue Cross Blue Shield of California's credentialing system, ensuring seamless operation and data integrity.- Played a pivotal role in developing and optimizing workflow processes within the credentialing team, enhancing efficiency and accuracy in credentialing procedures. - Led vendor management initiatives.

Nashville, Tennessee, US

- Spearheaded the development and maintenance of interactive dashboards utilizing Mode, Zendesk, and JIRA, facilitating data-driven decision-making processes.- Leveraged performance metrics and product data analysis to streamline operations, enhancing efficiency and precision.- Orchestrated the design and execution of scalable processes, fostering seamless.

Minneapolis, MN, US

- Collaborated closely with stakeholders to craft and refine reports tailored to support project leads in making informed business decisions effectively.- Diligently tracked and monitored cost plans, ensuring accuracy and timeliness in updating forecasts to align with project objectives.- Conducted in-depth analysis of project finance trends, offering.

Minneapolis, MN, US

- Led quality review initiatives to uphold compliance with NCQA and Joint Commission regulations, ensuring adherence to industry standards.- Conducted mock surveys and meticulously assessed the completeness and accuracy of provider credentials to prepare the team for Joint Commission audits effectively.- Oversaw the credentialing and re-credentialing.

Pensacola, FL, US

- Orchestrated the development, implementation, and oversight of the health system's referring provider sanctions and exclusions monitoring program, ensuring comprehensive compliance with regulatory requirements.- Implemented standardized processes across departments to ensure adherence to Joint Commission regulations concerning patient referrals from.

- Managed a department budget exceeding $200,000, achieving an impressive 11.2% increase in profit margins through strategic oversight and resource allocation.- Spearheaded the implementation of apparel ordering algorithms integrated with the company's dashboard, enhancing the reliability and depth of reporting for informed decision-making.- Revamped the.

Pensacola, FL, US

- Implemented a systematic process for escalating CMS RAC audit medical claims through the appeals process, ensuring adherence to regulatory requirements and facilitating resolution up to the fourth level of appeal.- Compiled comprehensive appeals documents to support CMS appeals packets, ensuring accuracy and completeness in compliance documentation..

Bachelor Of Science (Bs), Healthcare Administration/Business Management/Community Health

Associate Of Arts (Aa), Business Administration/Pre-Nursing