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Malacca, Malaysia

- Assisting in IT Project Management- Work with end-users to implement “industry best practices”. Model the business process to create or update visualization of workflows and processes for enterprise systems. - Participate in cross-functional business process re-engineering teams and system for continuous improvement efforts.- Review and analyze new user project requests and document business case ROI’s.- Assist with the definition and analysis of business processes identifying issues and opportunities for improvement.

马来西亚 森美兰 芙蓉

System and Business Process Analyst for Supply Chain Management (Logistic)Project manager support - business requirements understanding and gathering - solution proposal and reviews - solution testing and UAT - GoLive support and coordinationSCM and Warehouse Operation - SCM operation support - change management, incident management - process documentation and users training

Melaka, Malaysia

Backend Manufacturing Execution System (MES) sustenance. Responsible on - Work method governance throughout all backend manufacturing sites - Camstar application business owner - Incident and Problem management and coordination with Factory Integration team (MES IT support team) - Change management and release management coordination on new change implementation globally- Project Management. Manage global projects coordination and execution - Paperless Manufacturing project

Malacca

• Define and apply a structured process management approach and methodology to build and monitor Sales & Services processes and procedures• Analyse all procedures, processes and team-oriented tasks to reduce redundancy, build efficiency and ultimately increase productivity. • Process optimization, harmonization and standardization across business unit. Communicate change and provide training to impacted business unit. • Simulate and test process improvements where appropriate.• Reporting and data analysis for senior managements on orders and bookings trend, quarterly business results analysis and competitiveness analysis. • Business excellence support to global sales and service team in managing customer data (health of customer installed base with competitive trends analysis)• Global Process Owner of Quote to Cash (Order Management-OM) to support all IT-ERP implementation projects• Manage sales operation team (order processing / fulfilment team) in supporting quote-to-cash process.

Malacca, Malaysia

September 2012 - January 2014Business Analyst for Customer Request Tool (Shared Services Centre ticketing system). PL/SQL and Web Application Developer for Product Costing and Inventory systemFebruary 2007 - September 2012Administrator and Developer for electronic archiving system - SaperionAnalyst for SAP Data Archiving

Malacca, Malaysia

Web Application Developer for mostly Quality Department applications.Web Server administrator

Bachelor Of Computer Science, Computer Software Engineering

Degree in Information Technologies (Majoring in Software Engineering)

Computer Science, Computer Software Engineering