Kritharth Tiwari, Mba Email & Phone Number
Who is Kritharth Tiwari, Mba? Overview
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Kritharth Tiwari, Mba is listed as Revenue Analyst at Pod Hotels, a company with 10 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Kritharth Tiwari, Mba.
Kritharth Tiwari, Mba previously worked as Revenue Analyst at Wellington Hotel and Senior Business Consultant at Ibs Software Services. Kritharth Tiwari, Mba holds Executive Mba, Master In Business Administration, Finance, Gpa - 3.88 / 4 from Cornell Johnson Graduate School Of Management.
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About Kritharth Tiwari, Mba
Strategy and Operations leader with 16+ years of experience performing financial analysis, developing strategy and executing digital transformation initiatives to deliver revenue growth for organizations. Skilled liaison between the business and technical world who can effectively translate business needs into financial, technical and operational action plan to ensure successful implementation. Deep understanding of financial analysis and capital allocation with focus on improving ROI. Consistent track record of growth across business functions and organizations, in both US and India. Proven track record of leading teams across diverse backgrounds and skill sets. My approach to leadership embodies my personal Core Values: strive for Excellence, lead with Integrity and Helpfulness.Core Skills:• Financial Analysis
Kritharth Tiwari, Mba's current company
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Kritharth Tiwari, Mba work experience
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Revenue Analyst
CurrentOwn the revenue strategy for a 710 key full-service hotel in midtown Manhattan. Key responsibilities include financial analysis, budgeting, forecasting, market research, price positioning, distribution and optimizing business mix to deliver revenue growth.
Revenue Analyst
- Manage revenue for 618 keys, full service independent property in Manhattan.
- Create packaging initiatives helping generate +4 million USD in incremental revenue till date.
- Grew ADR by 4% and revenue by 3% increase in FY 2018.
- Maintain partner contracts and generated cost savings of 3% from large OTA partners.
- Lead digital transformation initiatives to drive cost savings and generate efficiencies.
- Expanded distribution network (45 OTA’s) and closed revenue leakage to drive ADR growth.
Senior Business Consultant
- Gathered customer requirements and translate them into system requirements/user stories.
- Performed market research and competitor benchmarking to establish product competitiveness.
- Maintained product roadmap and delivered business documentation for technical teams.
- Conducted monthly reviews with leaderships and customers to demonstrate roadmap progress.
- Advised marquee customers - Disney Resorts, Las Vegas Sands and Hurtigruten Cruises with product enhancements to help bolster their operational capabilities.
- Represented hospitality business at product meetings for an upcoming aggregator product.
Project Manager
- Spearheaded key partner integration projects and achieved timely delivery of the same.
- Monitored staffing, costs, project risks and devised mitigation plans.
- Oversaw deliverable review and timely communication with all stakeholders.
- Recommended inputs to product teams, helping develop product capabilities for the market.
Service Manager - Us & Latam
- Provided account management support to key US & LATAM corporate chains.
- Advised marquee clients such as Drury Hotels, BD-Hotels, Stratosphere Casino, Hard Rock Hotels and ElDorado Resorts.
- Led customer support teams and exceeded service level targets.
- Handled client escalations, onboarding projects and reporting for Chain customers.
- Co-ordinated with third party vendors to maximize service continuity for clients.
- Guided sales team with RFP bids and renewals for key accounts.
Associate Manager - Americas
- Led the support team (5 members) for the US and LATAM region.
- Handled client escalations and account management for key accounts.
- Maintained relationships with partners and vendors to ensure prompt support.
Market Manager
- Handled client escalations and account management for +300 customers.
- Conducted training and on-boarded customers to the Rate Tiger distribution platform.
- Resolved client, partner and vendors issues to drive adoption of our product.
- Exceeded retention targets and was awarded Employee of the Year - 2012.
Revenue Intern
Reported to the Revenue Manager at the property and helped him with reporting, distribution and inventory management.
Team Leader
- Led a team of 16 customer care agents for a leading US health insurer.
- Ensured key business metrics such as Shrinkage, AHT, C-Sat was met by the team.
- Analyzed team’s performance and implemented strategies to improve the same.
- Mentored and coached agents to drive performance and job confirmations.
- Set team goals and delegated responsibilities to empower team members.
- Process training SPOC for a dedicated line of business for the entire Kolkata site.
Quality Analyst
- Transitioned the QA role to the Kolkata delivery site, for a new line of business.
- Audited agent calls and provided feedback to improve site audit scores.
- Represented the Kolkata site on client calibration and GRR calls.
- Key contributor to the weekly quality update process for the Kolkata site.
Senior Associate
- Handled provider medical benefit calls for a leading US health insurer.
- Ensured client metrics – AHT, CSAT and quality scores were met.
- Mentored new hires within the team to ensure team scores were met.
Associate - Customer Service
- Assisted providers with member benefits for a leading US health insurer.
- Ensured client metrics – AHT, CSAT and quality scores were met.
Colleagues at Pod Hotels
Other employees you can reach at thepodhotel.com. View company contacts for 10 employees →
Jack Thriller
Colleague at Pod HotelsBrooklyn, New York, United States, United States
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SH
Stacey Herbozo
Colleague at Pod HotelsNew York City Metropolitan Area, United States
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RC
Roy Cedillo
Colleague at Pod HotelsNew York, New York, United States, United States
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CB
Carly Bogart
Colleague at Pod HotelsNew York, New York, United States, United States
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ET
Effie Tsavalias
Colleague at Pod HotelsBrooklyn, New York, United States, United States
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TM
Theo Mikaele
Colleague at Pod HotelsPortland, Oregon, United States, United States
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LL
Lashea Love
Colleague at Pod HotelsBrooklyn, New York, United States, United States
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MM
Monday Makumbe
Colleague at Pod HotelsCape Town, Western Cape, South Africa, South Africa
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MM
Miliria Montgomery
Colleague at Pod HotelsBronx, New York, United States, United States
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JP
Joseph Padilla
Colleague at Pod HotelsNew York, New York, United States, United States
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Kritharth Tiwari, Mba education
Executive Mba, Master In Business Administration, Finance, Gpa - 3.88 / 4
Bachelor Of Arts (B.A.), English Language And Literature/Letters
Frequently asked questions about Kritharth Tiwari, Mba
Quick answers generated from the profile data available on this page.
What company does Kritharth Tiwari, Mba work for?
Kritharth Tiwari, Mba works for Pod Hotels.
What is Kritharth Tiwari, Mba's role at Pod Hotels?
Kritharth Tiwari, Mba is listed as Revenue Analyst at Pod Hotels.
Where is Kritharth Tiwari, Mba based?
Kritharth Tiwari, Mba is based in New York, New York, United States while working with Pod Hotels.
What companies has Kritharth Tiwari, Mba worked for?
Kritharth Tiwari, Mba has worked for Pod Hotels, Wellington Hotel, Ibs Software Services, Erevmax, and Hyatt Regency Kolkata.
Who are Kritharth Tiwari, Mba's colleagues at Pod Hotels?
Kritharth Tiwari, Mba's colleagues at Pod Hotels include Jack Thriller, Stacey Herbozo, Roy Cedillo, Carly Bogart, and Effie Tsavalias.
How can I contact Kritharth Tiwari, Mba?
You can use AeroLeads to view verified contact signals for Kritharth Tiwari, Mba at Pod Hotels, including work email, phone, and LinkedIn data when available.
What schools did Kritharth Tiwari, Mba attend?
Kritharth Tiwari, Mba holds Executive Mba, Master In Business Administration, Finance, Gpa - 3.88 / 4 from Cornell Johnson Graduate School Of Management.
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