Kevin Ta Email & Phone Number

Sacramento, Ca, Us

• Oversaw the configuration, deployment, and maintenance of multiple cloud environments, including Windows Server, Azure, Microsoft 365, ServiceNow, and other services.• Interfaced with C-level executives and collaborated with select vendors to complete complex cloud projects• Provided technical guidance and deployment documentation to senior leadership to improve cloud security, reliability, scalability, and cost management.• Collaborated with cloud developers to migrate, secure, and optimize application and database performance in the cloud.• Monitored user licensing, global mailbox policies, and client application policies.• Secured vital cloud services with disaster recovery processes and threat monitoring.• Integrated SEIM tools to monitor next-gen firewalls.• Managed SSO connectors with third-party applications such as ServiceNow, DocuSign, and Tanium Endpoint Manager.• Configured and maintained mail flow and security policies in Microsoft Exchange Online.• Used Microsoft Purview to analyze folder and file changes in Teams and SharePoint.• Increased Microsoft Defender's "Secure Score" by implementing Attack Surface Reduction policies.• Trained junior system administrators and help desk associates to perform basic ServiceNow, Azure, and Microsoft 365 administrative functions.

Geelong, Australia, Au

• Oversaw the configuration, deployment, and maintenance of Azure cloud architecture, including Windows Server Active Directory domain controllers, virtual networks, front-end platforms, VMs, and data connectors.• Monitored Microsoft 365 services including user licensing, mailboxes, and client application policies. • Presented technical solutions to improve cloud security, reliability, scalability, and cost management to senior leadership.• Provided technical guidance and documentation to support development teams and budget planning.• Led cloud architecture transformation efforts to drive adoption across various teams.• Developed RPA workflows, enhancing productivity by 40%.• Collaborated alongside cloud developers to migrate, secure, and optimize applications to the cloud. • Created and maintained documentation, including infrastructure and deployment diagrams.• Coordinated with third-party vendors on complex cloud projects.• Implemented backup and recovery practices across multiple Azure Availability and Geographical zones.• Maintained PCI compliance for Verifone payment processing devices.• Trained Junior System Administrators to provide Level 1 support and perform Azure/O365 administrative functions.• Managed Azure SQL databases and multiple Cisco Meraki environments.

Irvine, California, Us

• Recommended and implemented solutions to reduce Azure costs, enhance processes, and improve security.• Participated in RFP processes with C-level executives to select third-party vendors for network upgrades.• Implemented phishing attack detection policies in Exchange Online using Microsoft 365 Defender.• Accelerated workflows by migrating workstations to SSDs and integrating SharePoint and Azure Storage.• Automated license and permission assignments with Azure Group Policy and RBAC; developed PowerShell scripts for Entra tasks and Exchange diagnostics.• Managed EDI transfers and data imports via Azure Logic Apps and SQL, ensuring smooth data integration.• Deployed VMs to Oracle VirtualBox for application testing and refurbished networks with Fortinet firewalls, Unifi wireless Access Points, and Cisco switches.• Debugged and optimized Digital Ocean integrations alongside the CTO.• Trained a Junior System Administrator on troubleshooting and system operations.• Administered NetSuite, implemented WMS modules with Zebra RF Guns for shipping, and maintained user access.

• Conducted Layer 3 troubleshooting for firewalls, workstations, POS systems, and CCTV.• Increased revenue by 40% by developing Excel automation for finance and inventory functions.• Leveraged third-party delivery services to expand customer reach.• Designed and maintained in-store and online menus using Photoshop.

AET (Academic Emerging Technology), one of UC Merced's main IT departments, oversees and provides exclusive technology support to over 100 classrooms and auditoriums including managing state-of-the-art computer labs. Some of the duties of an AET STC (Student Technology Consultant) include, but are not limited to:• Administered Microsoft 365 services and remotely troubleshot workstations.• Delegated student technicians to over 100 classrooms and lecture halls to diagnose A/V issues.• Delivered excellent Relationship Management to over 10,000 staff under time-sensitive conditions.• Managed support ticket escalation in ServiceNow and updated Confluence documentation.

Pasadena, California, Us

Dine Brands Global, Inc. (formerly DineEquity) is the franchisor of Applebee's and IHOP, with more than 3,700 Applebee's and IHOP restaurants in 18 countries, a 98%-franchised system of more than 400 franchisee partners, and approximately 250,000 team members (at franchised restaurants)At Dine, I acquired important industry-standard coding practices from other experienced programmers. Some of my other duties included:● Integrated the Google Maps Node.JS API in an Angular application to extract Points of Interests near IHOP and Applebees locations.● Designed a multi-page Angular website to display and organize online ordering error incidents.● Analyzed Sitecore error logs and debugged the IHOP and Applebees website during a new version release.

Pomona, Ca, Us

In this afterschool class hosted by Cal Poly Pomona, I was the instructor assistant teaching students how to:- Assemble simple LAN servers to play PC games such as Starcraft- code in basic HTML- convert between binary, decimal, and hexadecimal.