Konstantin T. Email & Phone Number

Sofia, BG

Oversaw integration and onboarding projects, collaborating closely with engineers, game coordinators and QA to investigate complex bugs related to HTTP and Rest API errors. Maintained expertise in Whitehat Studios' integrations and customer APIs, steering scoping, planning, and execution of integration projects. Provided consistent technical guidance to.

Sofia, Sofia City, Bulgaria

Provided customer support (including technical troubleshooting) to the English and Spanish speaking customers from all over the world through chat and email. Provided inside support and assist to our Customer Service team via Internal Customer Focus (ICF) system. Through the ICF channel I provided assistance to front line colleagues to resolve the most.

Sofia, Sofia City Province, Bulgaria

Handle all aspects of the Stars Group's player experience, offering customer top level support and assistance with any queries via multiple channels of communication. Technical troubleshooting all players’ matters (Android, iOS, Windows OS, Mac OS) before escalating if all measures have been exhausted.

Sofia City, Bulgaria

In charge of developing relationship with assigned clinical trial sites, ensuring they have information, tools and material needed to meet the objectives of the Study. With minimal supervision, performing site selection, start-up/regulatory, initiation, monitoring and close out visits in accordance with contracted scope of work, using good clinical.

Sofia City, Bulgaria

Provided solutions to operations issues for users of Android and iOS, working closely via email with end users. Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team. Collaborated with vendors to locate replacement.

Magister, Human Medicine

Highschool