Deschanel Nelly Ketchake Tchouke, Mba Email & Phone Number

Richmond, Virginia Area

Sergeant / Squad leader. - Successfully leads, manages, and develops teams through sound goal setting, mentoring, coaching, and assignment of effective training and development opportunities. - Conducts daily briefings to company leadership to ease in the smooth lining of processes.- Identifies staff training and development needs ensuring that appropriate training can be arranged.- Inspects stations, uniforms, equipment, and recreational areas to ensuring compliance with safety standards, taking corrective action, as necessary.- Establishes and meets aggressive timelines for project deadlines and completion, surpassing projected performance standards. - Organizes records in Microsoft Excel spreadsheet for personnel, individual equipment, and vehicle equipment. - Manages allocation of supplies, equipment, and other resources to various stations.- Develops comprehensive training programs to qualify mortar gunners an initiative that attributed to participants exceeding expert standards during exercise.- Spearheads special projects employing coaching, training, and development opportunities to achieve identified goals. - Routinely audits data & other records for accuracy and compliance identifying errors and discrepancies, determining root cause of inconsistencies executing actionable solutions to optimize productivity.- Resolve a variety of inventory problems, and coordinate solutions relating to inventory trends and transaction discrepancies.- Recommend trainings' procedures and develops corrective action plan.- Assist other division as needed and participates in special projects.- Submit memorandum in final draft, including supporting documents, spreadsheets, and slides.- Provide guidance to colleagues and subordinates with policy set forth by the chain of command.

Reston, Virginia Area

- Provided supervision, oversight, and accountability for all retail-related operations. - Partnered with the store manager & executive leadership to identify performance objectives & revenue goals for the store, then used goals & objectives to develop achievement strategies. - Analyzed sales and service data to identify operation deficiencies then coached staff on overcoming sales and service adversity, relationship building, and policy adherence. - Identified staffing needs and partnered with human resources and the store manager to perform full - cycle recruiting at the store level. - Provided supervision, oversight, and accountability for the day to day operations including employee performance, task delegation, quality assurance, and risk management. - Enforced compliance amongst subordinates ensuring adherence to internal and external guidelines. - Managed inventory and coordinated reorder of merchandise and supplies as needed. - Researched & resolved complex customer service-related complaints & discrepancies until resolution. - Served as a liaison between the business and vendors, managed relationships& purchase orders. - Maintained accurate records with regards to inventory, financial, and personnel functions.

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Criminal Justice