Katherine Teixeira Bender Email & Phone Number

Wellington, New Zealand

Wellington, Wellington Region, New Zealand

This role is responsible for harnessing all of the people data across the People and Culture function into actionable insights for our leaders and improved insights for our people's development.Key Achievements in this role include:- Led the implementation and roll-out of our new HRIS, utilising an organic model which consideredPeople Leader’s workloads balanced with organisational need- Led the back-end implementation of the new org-wide Remuneration Framework-… Show more This role is responsible for harnessing all of the people data across the People and Culture function into actionable insights for our leaders and improved insights for our people's development.Key Achievements in this role include:- Led the implementation and roll-out of our new HRIS, utilising an organic model which consideredPeople Leader’s workloads balanced with organisational need- Led the back-end implementation of the new org-wide Remuneration Framework- Streamlined our payroll process, shortening the approval time and mitigating dependency risk- Championed HR process automations to deliver quality, efficient outcomes for kaimahi and leaders Show less

Wellington & Wairarapa, New Zealand

My role at WorkSafe as an HR Business Partner involved support of senior leaders and employees to ensure they are doing their best to keep New Zealand healthy and safe. My portfolio included D&I, Succession Planning, and Engagement for the organisation. In addition to these, I managed escalated ER matters and partnered with our Advisory team for consistent approaches and effective roll-outs of organisational strategic priorities. Some key achievements in this role:- Covid-19… Show more My role at WorkSafe as an HR Business Partner involved support of senior leaders and employees to ensure they are doing their best to keep New Zealand healthy and safe. My portfolio included D&I, Succession Planning, and Engagement for the organisation. In addition to these, I managed escalated ER matters and partnered with our Advisory team for consistent approaches and effective roll-outs of organisational strategic priorities. Some key achievements in this role:- Covid-19 Response Team lead for PC&S, providing guidance on all people-matters. Also organized and led an org-wide plan to safely re-open our offices involving a number of key stakeholders and agreement from across the organization and union; this plan then became the foundation for the All-of-Government plan to return to offices across NZ- D&I: Designed and facilitated the org-wide Diversity, Equity and Inclusion Approach, building the panel and laying the foundation before being rolled-out org-wide; spearheaded our engagement in the Rainbow Tick and achieved the designation early; facilitated a workforce plan in partnership with Recruitment to improve the diversity of our inspectorate, resulting in increased diversity of our frontline and the sectors we engage- Org-wide projects: Led the development and org-wide engagement of our Flexible Working Policy (Flexible-by-Default), engaging multiple levels of the organisation in the development of our principles, appropriate behaviours, and leadership supports to ensure minimal impact on work deliverables while balancing employee well-being Show less

Wellington & Wairarapa, New Zealand

The Ministry of Health is the Government’s principal advisor on health and disability policy. They protect the health of New Zealanders and, through leadership of the health and disability system, help New Zealanders to live longer, healthier and more independent lives. During my time with MOH, I was responsible for employee relations, lead and participated in change management initiatives, continuously coached managers on performance management, and also delivered on key initiatives… Show more The Ministry of Health is the Government’s principal advisor on health and disability policy. They protect the health of New Zealanders and, through leadership of the health and disability system, help New Zealanders to live longer, healthier and more independent lives. During my time with MOH, I was responsible for employee relations, lead and participated in change management initiatives, continuously coached managers on performance management, and also delivered on key initiatives such as gender pay analysis. I continued to use my HR Analytics experience and improved ER tracking as well as contributed to the monthly Executive reporting.Key Achievements:- Supported data-driven decisions through improved HR Analytics, including providing analysis for the HR Dashboard for ELT, business unit remuneration data and individual reviews, authored the ministry’s Gender Pay Gap analysis + recommendations, and the Ministry’s Health & Safety data and analysis- Led and supported 4+ organizational change processes across 3 business units (Policy x2, ODG, Service Commissioning x2)- Improved reporting of ER Issues, allowing ELT to better understand year-over-year employee matters / trends, and analysis of quantity / type / cost of issues, converting the information into corrective actions implemented across the Ministry - Process improvement, including the transformation of the Exit Interview, streamlining payroll changes through improved forms and advice, and improving the recruitment process through building manager capability through training and streamlining the requisition and offer process Show less

Greater Atlanta Area

Comcast Corporation is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand as well as to businesses. NBCUniversal operates 30 news and entertainment cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks &… Show more Comcast Corporation is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand as well as to businesses. NBCUniversal operates 30 news and entertainment cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks & Resorts.Responsibilities- Provide HR advice / guidance to employees and leaders/executives in multi-location, department-specific environment; directly responsible for 6 departments from onboarding to exit (450+ employees).- HR Analytics- main point of contact for HR analytics for the region, including metrics on performance, compensation, OD, training, turnover, etc. Utilized SAP.- Employee Relations- coach Management and offer guidance on creation and implementation of Performance Improvement Plans (PIPs) and other disciplinary actions; initiate internal investigations; help employees develop career paths and goals. Key Achievements- Established ER reporting which focused on improvement, provided highly-sought-after data on leadership concerns and opportunities for training.- Implemented a Career Progression Plan, clearly defining the training and steps necessary to advance by utilizing performance data and creating a tool to help quantitatively decide who would be eligible for a promotion.- Assisted with compensation analysis projects, performance reviews process for the region, and other data-driven projects Show less

Roswell, Ga

Prommis Solutions is the leading technology-enabled, Business Process Outsourcing (“BPO”) provider of legal services with 1,500+ employees nationwide.-Provide HR guidance to employees and managers in an exempt and non-exempt division-specific environment.-Employee Relations- coach Management and offer guidance on creation and implementation of PIPs and other disciplinary actions; initiate internal investigations; help employees develop career paths and goals. -Benefits- track… Show more Prommis Solutions is the leading technology-enabled, Business Process Outsourcing (“BPO”) provider of legal services with 1,500+ employees nationwide.-Provide HR guidance to employees and managers in an exempt and non-exempt division-specific environment.-Employee Relations- coach Management and offer guidance on creation and implementation of PIPs and other disciplinary actions; initiate internal investigations; help employees develop career paths and goals. -Benefits- track and facilitate FMLA, STD, LTD, Workers Comp, Open Enrollment-Training- Develop employee training utilizing Adobe Captivate to cover company policies and education of the industry / employee responsibilities to unify processes; create and implement Lunch-n-Learns as well as E-mail blasts with quick tips for management; courses included Manager Training: How To Hire, position-specific training, and software training.-Performance Reviews- Complete management and execution of Self Evaluations and Reviews with management -Employee Communications- Assist in the development of project and communication plans for all major HR projects, including creation of a brand image for Human Resources, and applied it to all communications, company-wide; included Employee Newsletters, Manager Tips, Employee Rewards, etc.-Reports- Established reporting guidelines for Employee Relations (track ER issues like a Customer Service center- number of Employee Complaints, PIPs, etc.), Training (track success rate, completion rate, correlation between training and annual review scores, etc.) and Retention (implemented an online Exit Interview to track and map reasons for voluntary terms)-Employee Events- Coordinated and managed events including Benefit / Health fairs, Employee Appreciation Breakfasts, Employee Achievement Awards & Recognition, etc-Recruitment- assistance with recruitment efforts during times of high-volume needs Show less

-Recruiting- Full life cycle recruitment provided for corporate and sales openings, from entry-level Admin roles to Director-level roles.-Employee Retention- improved sales retention through improved screening and hiring practices.-Compensation- Analyzed and recommended comp plans throughout the company.-Applicant Tracking System (ATS)- transformed a paper-based routing and approval system to an efficient online system using ADPs Virtual Edge; acted as project manager, designer… Show more -Recruiting- Full life cycle recruitment provided for corporate and sales openings, from entry-level Admin roles to Director-level roles.-Employee Retention- improved sales retention through improved screening and hiring practices.-Compensation- Analyzed and recommended comp plans throughout the company.-Applicant Tracking System (ATS)- transformed a paper-based routing and approval system to an efficient online system using ADPs Virtual Edge; acted as project manager, designer, and subject-matter-expert for the process.-Training- introduced E-Learning to the company- created the ATS tutorials using Adobe Captivate, allowing Managers and above to interact with the system in a hands-on environment, while also learning about the company’s hiring process- saved $20K by learning and implementing in-house; conducted webinars & live training on interview skills and resume reviewing to audiences of new & upper; Implemented an online Interview Guide with suggested questions and tips.-Reports- HR team lead for analysis- time-to-fill, dollars spent on vendors, sourcing percentages, turnover, candidate pool quality, quarterly/ annual recruitment spending.-Vendor Management- Saved $400K in annual spend through negotiations.-Screening- Researched and implemented skills-based testing to qualify candidates-Background checks- Administered and trained 3rd party background checks; successfully transitioned from CrimCheck to ADP for a seamless integration between the ATS and on-boarding. -Employee referral program- Managed, executed, and improved efficiency for employee participation-Exit Interviews- Improved feedback via online survey conversion Show less

HR Coordinator Responsibilities:- On-site support for all corporate customers, supporting 200+ employees.- Orientations- Implemented, scheduled, and improved orientations for new hires. - New Hire employee documents- Managed and organized all necessary information.- Executed Non-Competition Agreements, Confidentiality Agreements, etc.- Benefits- Answered all questions for current and prospective employees. - Relocations- Coordinated and executed New Hire relocations… Show more HR Coordinator Responsibilities:- On-site support for all corporate customers, supporting 200+ employees.- Orientations- Implemented, scheduled, and improved orientations for new hires. - New Hire employee documents- Managed and organized all necessary information.- Executed Non-Competition Agreements, Confidentiality Agreements, etc.- Benefits- Answered all questions for current and prospective employees. - Relocations- Coordinated and executed New Hire relocations. - Employee relations- Liaised with HR Managers and Spanish-speaking employees throughout the U.S. regarding internal issues.Recruitment Responsibilities:- Recruitment- Performed full life cycle recruitment for entry-level to management positions through the corporate organization and in the retail sector.- Interviews- Coordinated interview scheduling, travel arrangements, and expense reporting for candidates across the U.S.- Reports- time-to-fill, candidate status, recruiter group effectiveness, etc.- Applicant Tracking System- Implemented and administered online candidate tracking tool, BrassRing by Kenexa; Maintained system and database integrity. - Job Postings- Created and managed online job postings for all positions. - Legal certifications- Implemented and worked closely with Unisource’s Legal Department for legal certifications of new employees seeking Permanent Work Visas.- Negotiated and managed outside recruiting agencies doing business with Unisource.- Offers- Negotiated and generated offer packages.- Background Checks- Coordinated all necessary background and qualification screens Show less

Mba, General Management & Human Resources

Activities and Societies: Member of the National Society of Hispanic MBAs

Bachelor Of Science, Business

Activities and Societies: Florida Bright Futures Scholar- 100% Scholarship, Resident Assistant for 3 years, Member of FSU's Student.

High School Diploma

Activities and Societies: Lourdes Singers for 3 years, Peer Mentor