Katie Nosike Email & Phone Number

-Process complete and accurate paperwork forRegistered Investment Advisors and Broker Dealers paying close attention to detail and ensuring client confidentiality.-Work as a team to provide quick turn arounds and maintaining a 48 hour SLA to meet company standards and to ensure client satisfaction.

Received a title promotion after being on the team for eight months. Became the lead for processing AIS checks for the Michigan PIP department. With taking over the AIS checks, I review payments for accuracy before processing, assign checks to others, and train team members/new hires on the process to ensure efficiency across the board. Consistently show strong communication skills with outside partners by placing Claimant Carrier and First Notice of Loss property calls. With the claim zone… Show more Received a title promotion after being on the team for eight months. Became the lead for processing AIS checks for the Michigan PIP department. With taking over the AIS checks, I review payments for accuracy before processing, assign checks to others, and train team members/new hires on the process to ensure efficiency across the board. Consistently show strong communication skills with outside partners by placing Claimant Carrier and First Notice of Loss property calls. With the claim zone expanding over multiple regions, my ability to communicate effectively through written and verbal means of communication has been imperative. Working with internal partners when ordering manual checks for adjusters has allowed me to build rapport and strength my relationships. Seen as a core team member that is brought on to new projects. Most recently, I was added to the Claim Center Plan of Action Project, where I obtained reports from open claims and entered the data into the Plan of Action tab to give upper management accurate data for claims expenses. Show less

Obtained declaration pages and corresponding endorsements to create certified copies of policies with 100% accuracy for files going to suit. Gathered claimant recordings from open claims and uploaded them to a third-party vendor to be processed promptly for adjusters to continue with the claims process. Working closely with adjusters has allowed me to be confident when interacting on sensitive or complex files as well as encouraged me to proactively work on system issue resolutions if possible… Show more Obtained declaration pages and corresponding endorsements to create certified copies of policies with 100% accuracy for files going to suit. Gathered claimant recordings from open claims and uploaded them to a third-party vendor to be processed promptly for adjusters to continue with the claims process. Working closely with adjusters has allowed me to be confident when interacting on sensitive or complex files as well as encouraged me to proactively work on system issue resolutions if possible before escalation is needed. Consistently provided an exceptional On Your Side experience when speaking to other carriers to place claimant carrier calls. Assist with monthly continuous improvement meetings to help our team achieve service goals. Show less

West Bend, Wisconsin, United States

Handled office tasks, such as, filing, generating reports, scheduling meetings and keeping track of inventory. Greet and assist visitors. Screened phone calls and routed callers to the appropriate party. Maintained a polite and professional communication via phone, e-mail, and mail. Provided real-time scheduling support by booking appointments and preventing conflicts. Used Microsoft Office and Outlook to generate reports, transcribe minutes from meetings, create presentations, and conduct… Show more Handled office tasks, such as, filing, generating reports, scheduling meetings and keeping track of inventory. Greet and assist visitors. Screened phone calls and routed callers to the appropriate party. Maintained a polite and professional communication via phone, e-mail, and mail. Provided real-time scheduling support by booking appointments and preventing conflicts. Used Microsoft Office and Outlook to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Anticipated the needs of others in order to ensure their seamless and positive experience. Show less

Waukesha, Wisconsin, United States

Managed and reviewed incoming and outgoing titles for accuracy. Processed wholesales and dealer trade paperwork. Worked closely with Sales and Finance Managers to resolve any issues that may arise. Received in incoming checks and issue checks. Assigned daily administrative duties.

Columbus, Ohio Area

Greet clientele and ensure event requests are met. Directed team members and assigned tasks. Organize daily tasks to ensure maximum time management. Preform Server and Bartender duties by memorizing orders and recipes

Columbus, Ohio

Assistant Manager (December 2012-July 2014):Kept a positive attitude for exceptional customer service. Kept track of theater inventory. Counted and handled cash to ensure proper deposit amount. Prepared employee work schedule to ensure adequate staffing.Floor Staff (November 2010-December 2012):Greeted customers with enthusiasm. Maintained upkeep of service areas. Operated POS. Served Customers wants and needs.

Bachelor'S Degree, Graphic Design, 3.8

Associate’S Degree, Digital Design & Graphics, Cumulative Gpa: 3.01

Graduated with a Associates Degree of Applied Science in the major of Digital Deisgn & Graphics.