Inspired by the clover and the three round leaves which perfectly form it, three talented individuals decided to combine their specialties to form the performance agency, AdClover.Our purpose as an agency is to help businesses grow and prosper through online advertising and by using all the essential audience related touchpoints.To best address each client’s need, we utilise several tech tools for an in-depth and continuous understanding of the market and the consumer.AdClover’s success equation follows the clover’s logic and is based on three fundamental steps, planning, executing and optimising. Our optimization actions are data-driven and are always focused upon goal.

Our mantra is relatively simple; “Help YOU establish a lucrative Amazon business”. There’s no beating around the bush, or false promises; we provide you with everything you need to sell on Amazon Worldwide.

Cross Channel Marketing

Evaluate and Coach advisors in order to ensure that employees are in compliance with the rules and regulations and provide excellent customer service while they contact end-users.In addition, one of the Key Responsibilities is to analyze the CSAT Data and the quality monitoring results.

- Provide chat support to Tier 1 and Tier 2 level colleagues internallyand externally (worldwide vendor sites)- Handle complex and technical issues- Ensure constant business procedures adherence- Assure accuracy and update of business documentation

German inbound customer service role supporting the client’s consumers through email. The Support Services Representative resolves customer’s post-sales requests, when possible in a single email, using Support protocols as outlined in the clients Protocols and Procedures.