Timur Kharisov Email & Phone Number

Cyprus

iFunny - social media platform, top10 entertaining app in USA, 70mln installs. I was responsible for:- product growth (RR30, RetentionRate as a KPI),- evaluating growth hypotheses, forming roadmap- designing experiments, prototyping, specifying requirements, dealing with tech leads, Designers, Stakeholders- managing developers, QA team during execution of requirements- executing and analysis of AB experiments, presentation of insights and next steps.I performed 50+ A/B tests about Push notifications, ML recommendations (feed) and UX/UI improvements (onboarding). As a result - raised retention rate by 20%.

Moscow, Moscow City, Russia

WR.market is online cash-back product. My responsibilities were:- to launch a product: I formed a remote team and developed from "0" entire product: web, mobile App (iOS, Android), chrome extension, admin panels.- to fit into market: by raising ARPU: bringing new merchants into service, that cover different needs of customersby reducing CAC: I launched a referral program, that added +10% to installsDuring this period the company reached financial self-sufficiency.

Moscow, Moscow City, Russia

Developing cashback services (web + mobile app + communication) in russian #1 digital bank.My goal was to increase the share of users, transactions, and merchants - involved into cashback services ( it was proven that high monthly cashback sum gives greater NPS).With my team I fully updated UI, implemented triggered communication, ML recommendations, search over goods and brands, voice search (for ex, ask an app “hello Oleg, find me Nike sneakers with discount…”).These updates increased the share of engaged customers from 18 to 35%.

Moscow, Moscow City, Russia

Developing SaaS Platform for loyalty programs (Eli Lilly, Estee Lauder, LVMH, Teva). Achievements:- Formed a fully remote IT staff (8 people);- Combined 3 previously operating solutions on different platforms into a single CRM;- Developed from "0" the entire IT infrastructure for a new SaaS product: CRM + PBL (points, badges, levels - gamifications basics) + scenario constructor (admin) + communication channels (web, email, sms)- Launched CRM for 10+ customers (dior, lamer, jo malone, guerlain …)

Moscow, Russian Federation

My responsibilities:Improving conversion to purchase of incoming calls passing thue Call-center by integrating CRMDeveloping ERP for new travel products needsAutomation of travel products price calculations and its renewalDuring my work here I launched a new Call Center in Kiev; connected 180+ franchise offices (avaya telephony, cisco network) and transformed IT support from phones/emails to Helpdesk with SLA’s.

Aerospace, Aeronautical And Astronautical Engineering

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services