Kelsey Todd Email & Phone Number

Seattle, Washington, United States

Responsible for leading the team that manages the day to day operations of the clinic. Responsibilities include:-Managing the administrative team that supports all initial client contact, scheduling and administrative tasks, day to day site operations, weekend programming services and client housing-Member of the site leadership team that executes company objectives and ensures we are living our mission and values-Works directly with incoming clients and families to ensure a smooth and timely transition into care and remains a primary point of contact throughout their care journey-Manages our outpatient care waitlist to ensure swift placement with a provider-Responsible for our lodging (affordable housing) space for clients and provides each client with community resources-Works closely with the Site Director to manage the office budget-Responsible for all staff onboarding and site safety and compliance

Bellevue, Washington (Heritage Store)

Selected to lead one of the highest volume cafe stores in the area -- a Heritage location, established in 1976 as the 3rd store in the company. Accomplishments include:- Increased customer traffic by 19%- Increased sales comp by 22% - Selected to train new store managers in my area- Selected to lead store immersion training for new corporate employees - Selected as one of five high performing store managers to participate in an ongoing area leadership development program

South Mercer Island

Bellevue, Washington

Multiple Locations In Oregon And Washington

Worked full-time as a barista while enrolled as a full-time student at the University of Washington.