Answer Phones and make phone calls on behalf of the firm. Manage, review, & respond to office emails and correspondence. Schedule appointments/meetings for employees and coordinate with clients regarding the appointments/meetings. Adheres to firm’s compliance policies and procedure. Manages & maintains front desk areas, conference rooms, & common areas. Communicates with team diligently for internal inquiries.

• Assisted customers through troubleshooting, problem resolution, and consulting with customers. • Offer and maintained professionalism over the phone & provided assistance in a timely and accurate fashion.• Displayed courtesy and strong interpersonal skills with all customer interactions. • Maintained up-to-date knowledge of Apple policies and educated customers on return/exchange policies.

Collaborate with customers in finding styles best suited to personal desires.Process and count all shipment; maintaining store inventory & storefront’s visual appeal. Tasked with meeting employee sale’s expectation and weekly store expectations; maintaining store image in region.

Tasked with assessing and meeting the needs of approximately 50-60 residents through daily interactions.Tasked with implementing Residential Curriculum in day-to-day interactions with residents, conducting one-on-ones, performing administrative duties, serving as the RA on Duty, working the community desk, assisting with resident and security procedures, attending training and in-services, following emergency protocols, enforcing university policies, and serving as both a resource and role model to students.

Employee under the Office of Bar AdmissionTasked with performing administrative & record management duties, and managing attorney case-filings.