Kymi Haas Email & Phone Number

Portage, Michigan, United States

Michigan

Signing with Sparkle

Kalamazoo, Michigan Area

Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services.Maintains building systems by contracting for maintenance services; supervising repairs.Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.Enforces occupancy policies and procedures by confronting violators.Prepares reports by collecting, analyzing, and summarizing data and trends.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments.

Portage, Michigan

Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports.Files own guest cards and maintain according to established procedures.Inspect models and available “market ready”, communicate related service needs to Property Manager.Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.Ensure apartment is ready for resident to move-in on agreed date.Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.Assist in monitoring renewals. Distribute and follow-up on renewal notices.Monitor advertising effectiveness. Gather information about market competition in the area and file.Represent the company in a professional manner at all the times.AdministrativeAccept rental payments and give immediately to Assistant Community Manager.Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.Maintain current resident files.Maintain and record daily inspections for the community.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals for bonus purposes.

Kalamazoo, Michigan Area

Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.Contracts with tenants by negotiating leases; collecting security deposit.Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal servicesMaintains building systems by contracting for maintenance services; supervising repairs.Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.Enforces occupancy policies and procedures by confronting violators.Prepares reports by collecting, analyzing, and summarizing data and trends.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Kalamazoo, Michigan

Manage leasing consultant by preparing documents, reviewing move-in details, and review with resident, on the job training•Provide resident retention through keeping current resident renewal levels high, respond to resident complaints and resolve resident requests, and maintain customer satisfaction •Managing accounts receivables, including collections and rent collection •Distribute daily maintenance requests, community outreach, market surveys, •Process deposits, post and edit renewed lease contracts, process move charges and refunds within the allotted time. •Show upscale apartment homes by setting appointments, greeting, and qualifying prospective residents and provide leasing details•Mentor to new assistant property managers and leasing consultants.

Kalamazoo, Michigan Area

Assistant Property Manager, Associated Estates, Kalamazoo, MI 2011-Present•Manage leasing consultant by preparing documents, reviewing move-in details, and review with resident, on the job training•Provide resident retention through keeping current resident renewal levels high, respond to resident complaints and resolve resident requests, and maintain customer satisfaction •Managing accounts receivables, including collections and rent collection •Distribute daily maintenance requests, community outreach, market surveys, •Process deposits, post and edit renewed lease contracts, process move charges and refunds within the allotted time. •Show upscale apartment homes by setting appointments, greeting, and qualifying prospective residents and provide leasing details•Mentor to new assistant property managers and leasing consultants.

Showing and leasing upscale apartment homes, keeping current resident renewal levels high, resolving resident problems, customer service, clerical work including imputing and managing daily maintenance requests and prospect visits, filing, market survey, processing deposits, posting renewals, typing renewals, resident customer satisfaction, some light cleaning and travel.2006 to 2009 Alta Resources Health Sales Representative Johnson and Johnson Oral Health- calling on dental professionals to promote and sale Reach and Rembrandt products, traveling to dental conventions. Responsible for reaching and or exceeding set daily metrics, driving recommendations and moving market share. Eisai & PriCara- Pharmacy Support calling pharmacies to promote and drive recommendations and move market share for AcipHex and Levaquin, meeting or exceeding set daily metrics. Receptionist queue and site committee. 2005 to 2006 Bio Mat USA Donor Processor-*screening donors for donation eligibility by taking vitals such as temperature, blood pressure and asking screening questions, filing and light clerical.

•Health Sales Representative Johnson and Johnson Oral Health- calling on dental professionals to promote and sale Reach and Rembrandt products, traveling to dental conventions. Responsible for reach and or exceeding set daily metrics, driving recommendations and moving market share. Eisai & PriCara- Pharmacy Support calling pharmacies to promote drive recommendations and move market share for AcipHex and Levaquin, meeting or exceeding set daily metrics. Receptionist queue and site committee.

•Banquet Captain-managing banquet and meeting functions, delegating responsibilities to and training staff to serve, bartend and crew lead

Associate'S Degree, Legal Assistant/Paralegal, 3.78

Activities and Societies: Phi Theta Kappa, Paralegal Student AssociationAs a student at Kellogg Community College I studied to be.

Bachelors, Journalism

Activities and Societies: MRULEAs a Michigan State University student, I studied Journalism and worked at Kellogg Hotel and Conference.

General Studies, General Studies

Activities and Societies: Newspaper, Debate Team, Junior Jury, Upward Bound, Y.E.S. team,high school