Kevin Tran Email and Phone Number

AbbVie acquired Allergan in 2020

• Contingently employed at Allergan through Adecco• Generate $5.2M (48 percent) in revenue from sales of fillers and implants• Research, negotiate, and reconcile 1,800+ credit accounts and 370+with balances over 365 days• Train coworkers and help co-write daily processes for training manual• Manage and update accounts with credit balances through SAP• Coordinate efforts cross-departmentally with Customer Master, Web Direct and Client Support Services to resolve any account related issues

• Developed brand awareness for our repurposed, renovated single family home rentals by conveying benefits of applying with the company to applicants• Achieved top ten in national sales and top sales in Southern California in a month• Collaboratively created an internal monthly incentives program with the director which included—redeemable points based on set goals within the application process used towards gift cards, extra PTO, or various other prizes

• Scheduled a minimum of six, one-hour long, small-to-enterprise-level onboarding and trainings daily on our SAAS marketing platform • Prepared and identified customer’s needs and goals based on their business model relative to industry • Negotiated changes in provisions to include increased support and management provided to our customers• Researched the marketing software industry and co-wrote executive-level reports to determine competitive advantages • Recognized as a top three SEAL (a peer-oriented award recognizing hard work and exceptional performance)

• Cultivated long lasting relationships by providing excellent SLA support to the largest revenue generating hospital on the West Coast and a Kaiser Permanente account• Helped negotiate a three-year contract renewal worth over $100,000 and a warranty contract that saved spending 2% annually• Conducted training sessions to educate all new hires and hospital staff on our medical devices• Prepared original technical training documentation for best use practices when utilizing our software and hardware components