- Coordinated with rental companies and delivery truck drivers to receive ~20 office containers, ~300 pieces of heavy equipment, ~200 rental vehicles, ~100 UTV's, ~100 golf carts, and ~2,500 portos- Meticulously tracked and deployed all rental assets using the asset management platform MaintainX- Reported and documented all asset issues, service requests, and reservation/delivery changes with the goal of holding vendors accountable, saving money, and ensuring final vendor payments were accurate- Interfaced with Will Scot, Enterprise Rent-A-Car, and Sunbelt technicians to track building/equipment issues and repair or replace broken-down rental cars and UTVs on site

- Completed the entire festival permitting process and submitted all supporting documentation, including permit applications, maps, drawings, and details necessary to get County approval for the event- Assisted with vendor communication and ordering of essential infrastructure- Interfaced with rental companies and delivery truck drivers to receive 206 UTVs and golf carts and 140 forklifts, boom lifts, backhoes, trailers, light towers, etc. in accordance with the festival’s rental schedule- Meticulously tracked and deployed all UTVs , golf carts, and HEQ using the asset management platform Ventipix (2023) and a self-created spreadsheet system (2024) - Worked with Sunbelt technician to track equipment issues and repair or replace broken-down UTVs, golf carts, and heavy equipment

- Worked directly with COO, Operations Director, and Build Managers to determine departmental strategy, set operational goals, make high-level operational decisions, and implement new tech tools- Arrived on site early to conduct site walks and update site maps, assess inventory levels and organize storage areas, and help plan and project manage structural builds- Recruited, contracted, and/or placed ~350 paid employees and volunteers each yearIndependently designed all advance forms used to communicate build needs, including departmental requests for materials, signage, buildouts, fabricated furniture, power, water, fuel, and equipment- Came up with a process for monitoring fluctuating tools and materials costs, negotiating prices, creating purchase orders, estimating order totals, and procuring 2,000+ build items from local vendors- Implemented a barcode-based inventory system for checking tools and materials in and out, tracking materials for 100+ build projects, and calculating the cost of materials for each project- Developed an entire accounting system to monitor build budgets for Operations, Production, and all other departments, and regularly provided budget reports to the Finance Director

- Worked directly with CEO and CTO to create the operational infrastructure necessary to grow the virtual team building & event planning company from 2 teams (11 employees) to 12 teams (71 employees)- Managed the day-to-day activities of 6 Operations Solutions Specialists who worked collaboratively with other managers and team members to:--- Develop, standardize, and document single-team and cross-departmental processes--- Plan, create, and maintain complex relational databases--- Research, evaluate, and implement new SaaS tools---Troubleshoot all the company’s operational challenges and technical issues- Guided the team in developing best practices for – and training other employees on – tools like Aircall, Calendly, Forest, Front, Hubspot, Intercom, Loom, Monday, Notion, Paperform, Slack, Zapier, & more

- Exterior Operations Admin: Life Is Beautiful 2023 (SEED) // Las Vegas, NV- Signage Admin: Coachella + Stagecoach 2023 (Goldenvoice) // Palm Springs, CA- Assistant Guest List Manager: Hard Summer 2019 (Insomniac Events) // San Bernardino, CA- Ticketing System Manager: Windy City Smokeout 2019 (Front Gate Tickets) // Chicago, IL- Staffing Coordinator: Firefly Music Festival 2019 (AEG Live) // Dover, DE- PR / Media Assistant: Buku Music + Art Project 2018-19 (AEG Live) // New Orleans, LA- ADA Concierge: EDC Orlando 2018 (Accessible Festivals) // Orlando, FL- VIP Camping Area Manager: Firefly Music Festival 2018 (AEG Live) // Dover, DE- Box Office Staff: Tortuga Music Festival 2018 (Live Nation) // Ft. Lauderdale, FL- Volunteer Coordinator: Electronic Music Conference 2017 (Junkee Media) // Sydney, Australia- VIP Program Manager: Imagine Music Festival 2016 (Iris) // Atlanta, GA- Box Office Assistant Manager: Louder Than Life 2016 (Danny Wimmer) // Louisville, KY- Box Office Staff: Lollapalooza 2016 (Frontgate Tickets) // Chicago, IL- VIP Camping Concierge: Firefly Music Festival 2016 (CID Entertainment) // Dover, DE- VIP Camping Concierge: Bonnaroo Music & Arts 2016 (CID Entertainment) // Manchester, TN- Box Office Staff: Shaky Beats Music Festival 2016 (Front Gate Tickets) // Atlanta, GA- Box Office Staff: Shaky Knees Music Festival 2016 (Front Gate Tickets) // Atlanta, GA- VIP Area Manager: Country 500 2016 (CID Entertainment) // Daytona, FL- Shuttle Coordinator: New Orleans Jazz Fest 2016 (CID Entertainment) // New Orleans, LA- VIP Check-In Staff: Strait to Vegas 2016 (CID Entertainment) // Las Vegas, NV- Super VIP Concierge: Tortuga Music Festival 2016 (CID Entertainment) // Ft. Lauderdale, FL- Volunteer: Buku Music + Art Project 2016 (AEG Live) // New Orleans, LA- Merchandise Sales: Life In Color 2014 & 2015 // Nashville, TN

- Imagine Music Festival 2015: Assisted with market research and reporting, coordinated online promotions and grassroots marketing efforts, helped recruit and manage national street team- Backwoods Music & Camping Festival 2015: Coordinated online promotions and grassroots marketing efforts, spearheaded campus outreach program- Euphoria Music Festival 2015: Generated approximately $40,000 worth of sponsorship and ticket sales revenue using solely unpaid digital promotion

- Coordinated contracting, travel, lodging, payroll, and per diems for a Site Operations crew of 15-25 people working approximately 7-8 large-scale festivals each year- Helped analyze and evaluate vendor proposals and calculate cost breakdowns for rental assets, including but not limited to heavy equipment, tents, tables and chairs, fencing, and portos- Advanced on-site needs including credentials, meals, golf carts, build materials, office supplies, and more- Managed the Site Ops office, coordinated airport and food runners, handled petty cash, compiled expense reports, and handled all printing and distribution of things like site maps and radio channel lists

- Organized and inventoried the Site Ops trailer to create a new system for tool check ins and check outs- Received, tagged, and tracked all rental equipment on site, making sure all forklifts, boom lifts, and golf carts arrived in working order or calling in technicians/swapping for functioning vehicles if not- Ensured forklifts were checked in properly at the end of each day or retrieved from the field if necessary- Called in fuel deliveries, refilled site vehicles at the pump, and deployed the fuel truck to stage booms

- Responsible for ordering and procuring materials for the festival's water, power, internet, infrastructure, build, and fabrication teams- Cataloged receipts and tracked departmental expenses on the corporate credit card- Promoted to Inventory & Warehouse Manager when adverse weather conditions caused the festival to be cancelled on the very first day- Tasked with warehousing and drying festival assets off site, developing a new inventory management system from the ground up, and loading, organizing, and mapping the contents of 2 shipping containers worth of operations materials in under 3 days

- Assisted Petrol Accounts Manager in evaluating 800+ participant fueling requests for approved Burning Man art projects, theme camps, and mutant vehicles- Directed 10 paid staff and volunteers in registering and activating participant fuel accounts on Playa, dispatching field registration staff to tag fuel assets on location, and troubleshooting participant fueling issues- Part of a 100-person team responsible for powering an entire city of 80,000 people

- Seasonal contract position assisting a concert and festival glamping company in campsite setup, teardown, and VIP hospitality for the summer of 2018- Oversaw teams of 5-10 workers responsible for erecting between 25-250 tents and providing VIP concierge services for events like Rock The South, Firefly Music Festival, Watershed Country Music Festival, Bass Canyon, Phish, Dead & Company, Dave Matthews and more- Assisted in managing the VIP camping program at the Gorge Amphitheater in George, WA

- Directed local marketing initiatives for a 600 capacity bar, nightclub, and theater venue in Sydney's Kings Cross entertainment precinct- Developed outreach program for hostels, language schools, universities, and local businesses to increase brand awareness and drive attendance and bar sales- Assisted promoters in the development and execution of grassroots and digital marketing campaigns for their respective club nights

- Part of a 7-person team responsible for producing and promoting 100+ club to arena level concerts across a 5-state geographic region in the Southeastern United States- Supported the Marketing Director by ordering all advertising materials, placing all ad buys, providing copy/traffic for promotional campaigns, and maintaining promotional ticket grids- Processed marketing invoices, catalogued expenses, and prepared day of show settlements- Built and updated AEG Live weekly newsletter deploying to 140,000 subscribers- Increased overall social media presence by 35% (from 30,000 cumulative followers in August 2013 to 47,400 cumulative followers in August 2014)- Hired, trained, and directed interns and street team members- Directed publicity efforts for a 2014 Pollstar Award-nominated venue by pitching events to local media outlets, managing press requests, and acting as on-site media contact for all shows- Directed other workers in the distribution of will call, VIP, and artist guest list tickets for the 2013-2014 summer concert season at The Woods Amphitheater at Fontanel

- Utilized social media platforms to conduct market research, identify cross-promotional opportunities, and connect with local business and community groups to promote shows- Excelled at writing press releases, updating online show listings, managing show folders, brainstorming promotional ideas, and revising the company’s electronic newsletter- Helped organize and facilitate a group buy of more than 100 tickets by a major S.C. university