Kevin Sasaki Email & Phone Number

South San Francisco, California, United States

Process orders from Amazon, eBay, and company website using the Shopify Plus (previously Volusion) platformInvolved with converting the company from Volusion to Shopify Plus.Generates shipping labels (FedEx, UPS, USPS) and ensure all packages are properly and timely shipped.Provided superior customer service support, as I handle all of the online customer support.Monitor and update inventory, descriptions, and images on all online storesInvolved with helping our company go from using QuickBoosk to NetSuite and syncing our websites to NetSuite with Celigo.Performed daily reconciliation between QuickBooks/NetSuite and online activitiesPerformed weekly sales analytics and other reporting as requestedInvolved with other website related projects, such as site content updatesHelped with West Coast pallet orders, when needed, and took charge of East Coast pallet ordersUse Quickbooks/NetSuite, Amazon, Volusion/Shopify Plus, and EBay on a dailyHelped out in the warehouse from time to time when they are backed upInvolved with the marketing team (what promos to product, contests, and giveaways)In charge of shopping for promotional items for the company to sell and giveawayManaged one other person in our teamTook lead on negotiating with UPS for our new shipping rates

San Francisco Bay Area

Review electronic Document Control submissions for accuracy and integrity, route documents for approval, and perform final release and distribution of effective documentsProvide administrative support related to documentation and training system requirementsHelp with onboarding drivers onto the Uber systemReview, maintain and organize driver documentationFind resolutions to driver issues and questionsRespond to support issues both in-person and over email promptlyWork closely with the driver operations and community operations teams to streamline processIn-charge of phone returns by drivers and make sure they get refunded if neededProduce daily logs for phones to be shipped by using Excel SpreadsheetMake sure new partners or current partner get their products if they request one, in a timely matterIn charge of request for the entire West Coast in the USHandle any special projects that is requested from me and always meet the deadline that is givenHandle highly confidential informationLead team member of 4 other coworkers in departmentWhenever a package has gone missing (via stolen or lost), I would put in a claim report with UPS and deal with themHandle all forward logistics for West Coast driver activations and replacement device shipments, Central US replacement device shipments, as well as bulk shipments of device accessories to cities across the USHandled some invoice work for my manager

San Francisco, Ca

Filing workIn charge of the social media aspect of the companyKeeping Facebook Page up-to-dateCreated brochures and flyers to market the studioCreated 1st running group at the gymHelp keep the gym cleanPhotographyKeeping supplies up-to-dateFix any machines that need to be fixedWork with clients on dynamic stretchingMade scheduling easier for trainers by getting a small foldable file box and put their names on each file jacket and arranged alphabetically

San Francisco Bay Area

Filing workData entry Answered phone callsHandle the scheduling of appointments and visitors to the office (4 advisors)Interacted with students, families, and facultyWorked on projects that were given to meHandled money, when asked to1st person students saw when they came to officeKept the front of the office looking professionalCheck-in visitorsHandled very confidential information

Interacted with customersOrganized the stockroomOne of the stockroom managersIn-charge of 3 other employees in the stockroom

Interacted with customersOrganized the back roomFixed watchesHelped customers with their problemsKept the store looking presentableInventory Specialist

Bachelor Of Science, Kinesiology In Exercise & Movement Science (Emphasis In Social Science In Physical Activity), 3.20

Classes included Anatomical Kinesiology, Exercise Physiology, Biomechanics, Research Methods, & Research

Education record