Kuang Lin Email and Phone Number

• Designed, programmed, and operationalized COX network capacity planning(NCP) system used to create multi-million dollar equipment orders – reduced margin of error by over 30% and submission time by over 10X• Integrated NCP system with 3 inventory management APIs in order to account for previously installed equipment resulting in multi-million dollar savings per year• Developed multi-step ETL process to convert telemetry data from +1000 devices into actionable data center requirements resulting in 5 day reduction in network planning activities• Served as product owner and led technical team – 3 developers and 1 data engineer – through the SDLC life cycle in the development of the next iteration of NCP system which featured the ability to optimize equipment orders based on cost or network capacity metrics• Helped coordinate and presented at 2 technical workshops for +20 COX engineering groups from across the country

• Developed web application to streamline budget creation and data exchanges resulting in an approximate 15% decrease in error rate and over 10X reduction in budget creation time• Reinvented the ATL DBS Lunch & Learn process by automating topic submission, email reminders, and WebEx meeting creation using google’s App Script and the WebEx API – affected over 100 consultants and increased participation +20%

• Introduced multi-threading, message-queues, and caching to improve video transcoding throughput by 500%• Implemented a mechanism to interpolate media asset properties via parameterized transcode templates allowing for dynamic calculations at runtime resulting in a 60% reduction in transcode service deployments• Developed a concurrent test harness for QA engineers which resulted in a 95% reduction in manual test cases• Developed notification microservice and corresponding client library to centralize alerts and reduce the risk of missing SLAs

• Developed RESTFul web service for vehicle and part lookups resulting in 90% reduction of manual requests for information• Proactively reduced bug defects by working with the Operations team to reproduce, document, debug, and deploy application patches resulting in more frequent but less risky deployment windows