- Supporting students and lead teachers by contributing to lectures, workshops and company events.- Managing multiple tickets raised by students. Creating breakout rooms to assist groups of students at one time.- Fostering a supportive learning environment by delivering personalised coaching and guidance on coding challenges, particularly in the areas of Ruby on Rails, MVC, OOP, and Rspec. - Building strong relationships with students to facilitate their smooth transition into the world of code.- Continued personal development by always staying updated with the newest versions of software.

Providing guidance in health and fitness. - Generating leads is the main core of my business at GoodLife Fitness, as a Fitness Advisor it is crucial for me to out source business and generate leads. This is done by connecting with businesses in the downtown core and providing knowledge and value to the GoodLife brand. - Scheduling appointments and present fitness plan and options with prospective member. Finding out what their needs and goals are, and creating enough rapport for that individual to open up to you. - Building relationships and being able to determine client goals and provide successful solutions. An example of this is when I won and award for the top personal training sales in November for the whole of Toronto.

My role stood as a new hybrid role for Microsoft. My duties within the week would be training RP's around new products and announcments from Microsoft and to make sure compliance is being met within stores to a high standard. This part of my role is very similar to the role I did previously for Microsoft. As it was a hybrid role my other duties are active selling within stores. I analyze sales data from each store I visit to determine where I would have most impact to drive sales and hit my KPI's. This would be a lot of customer facing interaction and demoing/showcasing Windows products. While actively selling I would still be training RP's by providing them the skills and knowledge they need to be confident in selling Microsoft and Windows products.

Call centre operative for Australias biggest superannuation company. Inbound and outbound calls were taken with a high level of customer care and quality. Using my great communication skills that I have gained through out the years I would help and gained members of Australian Super on ways they can withdraw/transfer in and out from accounts. In some cases calls could be very intense which I would have to handle with care and empathy but in the end leaving the member happy and within a solution or answer. I was successful within this role and was taken on permanently.

My role at Microsoft was to manage a large number of store staff/RPs within various technology stores so I could achieve my KPI. - My skills gained from previous roles are were used to influence and motivate people in store to help deliver the best sales possible for the Microsoft products and services. - Routine compliance checks in store to a ensure Microsoft standards are met. This is agreed space that needs to be kept compliant as agreed by our client. - I created video content showing my skills of demoing certain products or features within Windows. This allowed retail associates in store to see my personality and makes it more relatable and easier for those who have different learning styles.- Time management was key as I had to make sure each store recieves value from my visit. I would analyse data to understand which areas in each store I need to focus my time on to see maximum results.- Within my stores there were Microsoft brand advocats that work for the store and whom are passionate about Microsoft products, I recruited a brand advocate (Microsoft Elite) and dedicate a lot of time in training them to progress their knowledge. This passion and know how is then passed on to other associates, resulting in higher profits for store and client. - I'd analyse sales data for each of my stores and adapt my training to cover the areas of the store that needs to improve, this is done through training and my influence with stores management to gain allotted time in their morning meetings.

Computing sales advisor and Microsoft brand ambassador. - Proving customers with a great insight to new technology and guiding them to the best solution that fits their needs in the world of computing and MS cloud services. - Able to demonstrate how windows operating systems function and enhance productivity in the work place and home.- Traveling from store to store, utilising time effectively to create maximum impact in increase Microsoft product sales within store. - Creating strong relationships with client, which effect allows me to have more flexibility to merchandising and floor space, which results in higher sales. - Achieving and surpassing sales quotas on a quarterly basis.

Samsung Shop In Shop Team Leader/Manager (within one of the largest Dixons Carphone stores in the UK)Within this role I managed a stand with all things CE from Samsung. I increase awareness and sales for Samsung devices. - Most successful SIS in the UK and top sales consecutively. - Actively selling to hit KPI's. - Train sale associates in store on new products and selling techniques to improve Samsung sales and presence.