Hello, I'm Kübra Atalay Aydın. I graduated from Yıldız Technical University with a degree in Industrial Engineering. Currently, I work at Vodafone in the IT Operations Excellence Department. I have years of experience in the field of IT, specifically in analysis and reporting. I am also actively involved in ITIL processes.Throughout my professional career, I have been involved in various projects, where I have conducted analyses and reporting to optimize IT operations and improve efficiency. Additionally, I have worked on implementing ITIL processes in alignment with corporate objectives and driving continuous improvements.Customer-centricity is important to me, and I strive to achieve successful outcomes by establishing effective communication with project stakeholders. I possess strong skills in problem analysis, data interpretation, and making strategic decisions.