• Foster online order, quotation system amongst clients by organizing and conducting trainings. • Actively seek opportunities to work with different types of customers within the industry to get intense knowledge of both short- and long-term contracts.• Defining obstacles on quality insurance side and initiate fact-based communications for quality related issues and pursue them until resolution by involving relevant parties

• Provide quotations both stock and non-stock items, following up with the customers.• Resolve customer claims by working with various departments.• Monitoring open order books by managing the potential issues and work with cross-functional teams to ensure delivery of the goods.

• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.• Managing a network of vendors and suppliers• Completed classification of company profiles with different variables such as industry, volume etc. And export the data to an online tool to send email blasts.

• Offer the most suitable software product according to needs of each customer.• Maintain sales documentation to track performance to assist in future sales efforts• Improve the purchase process for the customer by encouraging them to be more proactive with the products• Achieve the assigned KPI targets and preparing reports for management.

• Gained intensive knowledge of ERP – Oracle• Utilize LIFO & FIFO concepts by using the ERP system actively and monitoring implementations within the warehouse.• Put on my excel skills in practice by organizing warehouse schedules.

Encouraging kids to communicate in EnglishCollaborating in a team of 7 volunteers from differentcountries to present kids with different cultural back rounds