Kuda Chanengeta
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Kuda Chanengeta Email & Phone Number

Delivering High-Quality, Data-Informed Support Services for Subway Franchisees across ANZ/APAC at IPC Asia Pacific
Location: Sydney, New South Wales, Australia 9 work roles 3 schools
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Current company
Role
Delivering High-Quality, Data-Informed Support Services for Subway Franchisees across ANZ/APAC
Location
Sydney, New South Wales, Australia
Company size

Who is Kuda Chanengeta? Overview

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Quick answer

Kuda Chanengeta is listed as Delivering High-Quality, Data-Informed Support Services for Subway Franchisees across ANZ/APAC at IPC Asia Pacific, a company with 88 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Kuda Chanengeta.

Kuda Chanengeta previously worked as Service Manager at Ipc Asia Pacific and Retail Technology Product Owner at Ipc Asia Pacific. Kuda Chanengeta holds Mphil Knowledge And Information Systems Management, Knowledge Management from Stellenbosch University/Universiteit Stellenbosch.

Company email context

Email format at IPC Asia Pacific

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IPC Asia Pacific

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Profile bio

About Kuda Chanengeta

Experienced business integration technology and strategy leader. With skills across customer experience, corporate strategy, ERP, CRM and project execution, I thrive on solving business problems and delivering customer innovation to drive new growth. A change maker, I bring passion, drive and vision and encourage best performance from my teams and peers by motivating and supporting them to be their best. 

Key Expertise 
• Proven leader of dynamic multicultural teams, with experience leading a cross functional team across product development and management, design and technology.
• Industry experience in Retail and Business Integration software, with subject matter expertise in retail management systems, product management and business analysis.
• Digital product development including design thinking and agile framework methodology, with end to end experience designing and launching a digital product. 
• Strong business relationship strategy skills, with experience in stakeholder management.• Customer relationship Management (CRM).
• Expertise in strategy development, ideation and business case development.
• Able to think strategically and execute operationally.
• International experience having worked across Africa, APAC and Eastern European markets.

Listed skills include Network Administration, System Administration, Networking, Cisco Technologies, and 17 others.

Current workplace

Kuda Chanengeta's current company

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IPC Asia Pacific
Ipc Asia Pacific
Delivering High-Quality, Data-Informed Support Services for Subway Franchisees across ANZ/APAC
australia
Website
Employees
88
AeroLeads page
9 roles

Kuda Chanengeta work experience

A career timeline built from the work history available for this profile.

Service Manager

Current

Sydney, New South Wales, Australia

As a Services Manager, I am committed to delivering exceptional professional services to the Subway brand and its franchisees across ANZ and the broader APAC region, with a strong focus on enhancing franchisees’ overall experience. I lead a team overseeing commercialisation services, financial advisory, franchisee support, and retail technology solutions.

Jun 2024 - Present

Retail Technology Product Owner

Sydney, New South Wales, Australia

I oversee the solution design, portfolio management, delivery and uptake of new and ongoing technology infrastructure based initiatives in accordance with the overall retail technology and Subway Digital strategies.I work with key stakeholders across the APAC region to align priorities and maintain a roadmap for regional deployment of technology.

Aug 2021 - Jul 2024

Senior Support Technician

Sydney, New South Wales, Australia

  • Provide guidance on best practices, available technology, and workflow strategies to improve organizing, campaign, and advocacy efforts using NationBuilder, an all-in-one software solution.
  • Translate customer feedback and issues into JIRA providing context, current and expected behaviors, steps to reproduce, along with reporting bugs and other software defects.
  • Manage and escalate service outages while keeping track of resolution efforts to keep customers abreast.
  • Troubleshoot… Show more
  • Troubleshoot email deliverability with a great focus on DNS management.
  • Troubleshoot HTML, CSS, and Liquid issues to support customer website delivery.
Oct 2020 - Aug 2021

Product Manager / Application Analyst

Sydney, Australia

Key Objectives:- Key Account and Customer Success Management for customers in the ANZ region.- Conduct extensive QA to ensure product fit for local and international market.- Build and manage strategic relationships with customers and other external stakeholders.- Pre-sales consulting and product demonstrations.- Handle and resolve customer queries and.

Apr 2019 - Mar 2020

It Service Desk Officer

Sydney, New South Wales, Australia

  • Respond to and resolve customer enquiries whilst following policies, procedures and legislation.
  • Respond to queries relating to IT service delivery via phone call and/or ServiceNow portal.
  • Provide technical support to end-users in the FACS department offices across NSW.
  • Setting up user accounts for new users and granting access to users locked out of organisation systems.
  • Escalating IT issues to the appropriate teams within the IT Service team.
  • Provide guidance to… Show more
Mar 2019 - Apr 2019

Information Technology Project Manager

Fortwell Wholesale (Pvt) Ltd.

Bulawayo, Zimbabwe

I drive the organisational IT function through IT Strategy formulation and implementation to transform and streamline all organisational operations. This entails:- Solid stakeholder management skills – through managing internal and external stakeholders such as government departments, regulatory boards, developers, service providers, technical and.

Apr 2017 - Dec 2018

Technical Business Analyst / It Systems & Projects Lead

Fortwell Wholesale (Pvt) Ltd.

Zimbabwe

In this role my primary responsibilities included:- Requirements design, gathering and analysis- Ensure clear requirements traceability back to the originating stakeholder request(s) and/or variation requests- Creating test plans and defining test cases and schedules - Conduct end-user acceptance testing- Work with customers (internal and external) to.

Dec 2012 - Apr 2017

It Assistant

Fortwell Wholesale (Pvt) Ltd

Bulawayo, Zimbabwe

In this role my primary responsibilities included:- User Acceptance Testing- Conveying functional requirements to developers - End user training- Creating documentation for user training- System document design- Server monitoring. - Identifying potential improvement cases through the use of ICTs

Jan 2011 - Jan 2012

It Assistant

Fortwell Wholesale (Pvt) Ltd

Bulawayo, Zimbabwe

In this role my primary responsibilities included:- User Acceptance Testing- Conveying functional requirements to developers - End user training- Creating documentation for user training- System document design- Internal Applications Server management. - Identifying potential improvement cases through the use of ICTs

Oct 2008 - Jan 2010
Team & coworkers

Colleagues at IPC Asia Pacific

Other employees you can reach at ipca.biz. View company contacts for 88 employees →

3 education records

Kuda Chanengeta education

Pgdip Knowledge And Information Systems Management, Knowledge And Information Systems Management

Bsc Information Systems, Computer And Information Sciences And Support Services

Activities and Societies: Basketball and Midlands State University Residence Subwarden Created Online Ticket Booking website for my.

FAQ

Frequently asked questions about Kuda Chanengeta

Quick answers generated from the profile data available on this page.

What company does Kuda Chanengeta work for?

Kuda Chanengeta works for IPC Asia Pacific.

What is Kuda Chanengeta's role at IPC Asia Pacific?

Kuda Chanengeta is listed as Delivering High-Quality, Data-Informed Support Services for Subway Franchisees across ANZ/APAC at IPC Asia Pacific.

Where is Kuda Chanengeta based?

Kuda Chanengeta is based in Sydney, New South Wales, Australia while working with IPC Asia Pacific.

What companies has Kuda Chanengeta worked for?

Kuda Chanengeta has worked for Ipc Asia Pacific, Nationbuilder, Hansaworld, Nsw Department Of Family & Community Services, and Fortwell Wholesale (Pvt) Ltd..

Who are Kuda Chanengeta's colleagues at IPC Asia Pacific?

Kuda Chanengeta's colleagues at IPC Asia Pacific include Christian Brink, Niamh Mulholland, Rachel Kim, Danny Hinh, and Yujin Hwang.

How can I contact Kuda Chanengeta?

You can use AeroLeads to view verified contact signals for Kuda Chanengeta at IPC Asia Pacific, including work email, phone, and LinkedIn data when available.

What schools did Kuda Chanengeta attend?

Kuda Chanengeta holds Mphil Knowledge And Information Systems Management, Knowledge Management from Stellenbosch University/Universiteit Stellenbosch.

What skills is Kuda Chanengeta known for?

Kuda Chanengeta is listed with skills including Network Administration, System Administration, Networking, Cisco Technologies, Sql, Troubleshooting, Windows, and Security.

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