I'm a Business Operations and Technology Executive who designs, leads growth initiatives, manages domestic and international operations/programs that increase revenue, profitability and efficiency. My passion is blending business strategy and technology to create great customer experiences and real-world solutions. I thrive in fast-paced entrepreneurial environments that embrace collaboration and technology enabled transformation. My areas of specialty include: M&A: Effective at managing Transition Services helping parties increase deal value when acquiring, divesting or carving out.Client Relationship Management and Consulting: I help clients leverage current technologies, optimize resources, and enhance overall user experience, unify communications across channels and open the gateway to profitable growth.Product Management: Recognized for increasing sales, profitability and customer satisfaction through innovative technology and customer experience enhancements. Formulate omni-channel strategies leveraging industry insights, the latest technology trends and agile development processes.eCommerce Hybrid IT Strategy: Skilled in all aspects of eCommerce cloud strategy development, planning, and implementation. A track record for developing and executing comprehensive business plans that maximize ROI and deliver measurable results.Customer Acquisition: Adept at online and offline lead generation strategies that fuel new business and grow sales. Successful at cultivating solid customer relationships and long term strategic alliances in B2B and B2C environments.Leadership: Exceptional leader who mentors and empowers teams to exceed goals. Experienced public speaker with a reputation for delivering relevant and engaging presentations.Published author of two business/technology books. Conceptual thinker and articulate communicator with exceptional interpersonal skills for effectively leading and mobilizing cross-functional teams.
Listed skills include Cross Functional Team Leadership, Strategy, Management, Vendor Management, and 46 others.