Immediate response to Customer for Quality issueHandling customer audit & making action based on NC points.Monitoring the effectiveness of CAPA.Control plan review and updating.Preparation of 8D and upload to Customer.Raise the quality alert against in-house major Issue & Customer Complaint.Analysis the customer returned Product and prepares 8D Report to find the Root cause, corrective & Preventive action, as well as control of customer end PPM level through effective implementations.

Investigate products quality problems and escalate to suppliers.Monitoring the rejection, rework trend and the Supplier rating.Ensure Packing as per Customer Standard.Monitoring the effectiveness of CAPA.Making every shipment Report and Defects chart.Conduct Periodical System Audit and Process & Product Audit at Supplier end.Control plan review and updating.

Arranging Materials, send to testing and Head Treatment as per Customer Requirements.(Testing like Chemical, Mechanical, IGC, Impact, Hardness, UT, DP)Preparing Manufacturing Test Report. (3.1 Certificate, Mill Testing Certificate, Material Test Certificate and First Inspection Report)Handling instruments (Vernier caliper, micrometer, height gauge, dial indicator, profile projector, hardness tester, Pressure gauge tester and comparator).Improving Product Quality by using relevant Quality Tools, Control Plan and Process audits.Knowledge in Engineering Drawings (GD&T).Using NX 7.5 to create 3D solid models and surfacesUsing AUTO CAD to prepare 2D drawings as required to define engineering intent.Stage Drawing preparingSupportive in Audit preparations, Work instruction, operating standards.