Kuiye Chen Email & Phone Number

Taiwan

Xinyi District, Taipei City, Taiwan

Support the Jamf products for the customers in Asia whose speaking Chinese and English.What I did in routine… - Resolve the cases assigned or escalated to my queues on ServiceNow.What projects or tasks I joined…- Get the Jamf 200, Jamf 300 certificate.What I learned… - How to gather & read sysdiagnose, record network packets on iPadOS & macOS. - How to.

Songshan District, Taipei City, Taiwan

Support the endpoints in Taiwan office to fit the policies with ease of use.What I did in routine… - Resolve the cases listed on Zendesk or came from in-person. - Optimise configurations in Jamf Pro and Microsoft Intune.What I learned… - Google Workspace directory can sync with Microsoft Azure AD (Active Directory) through GCDS (Google Cloud Directory.

Nangang District, Taipei City, Taiwan

Evaluate the 3 leading MDMs for 5 top-used platforms.What I did in routine… - Test MDMs. - Resolve the cases listed on internal GitLab.What projects or tasks I joined… - Introduced the Thunderbolt dock in meeting rooms to simplify connection with display or projector, power, speakerphone. - Compare the 3 leading MDMs — Jamf Pro, Microsoft Intune, VMware.

Nangang District, Taipei City, Taiwan

Optimise the IT Service operation or processing.What I did in routine… - Resolve the cases listed on internal GitLab. - Plan & process the projects depend on the OKRs.What projects or tasks I joined… - Research the ITIL and the relationship of ITSM, ITAM, DevOps. - Research the FIPS. - Research the zero-touch deployment for Apple Platforms & Windows..

Zhongshan District, Taipei City, Taiwan

Support the endpoints in Taiwan office to fit the highly security policies with ease of use.What I did in routine… - Resolve the cases listed on ServiceNow. - Reinstall or configure the computers with PXE, Symantec Endpoint, Symantec Agent, Dell Command Update. - Configure & manage the Apricorn Security Key. - Equip or set the office automation with.