Kulbir Singh

Kulbir Singh Email and Phone Number

Vice President | Customer success leader | Platforms/SaaS/Hi-Tech | Executive Advisor | Board Member | Salesforce @ Capgemini
Paris
Kulbir Singh's Location
San Francisco Bay Area, United States, United States
Kulbir Singh's Contact Details

Kulbir Singh work email

Kulbir Singh personal email

n/a
About Kulbir Singh

Entrepreneurial Sales Engineer & an authentic customer evangelist with over 21+years of experience with excellent business acumen. Proven history of driving large sales opportunities , multi-year growth strategy, customer success, digital transformation, product adoption & revenue diversification with a revenue quota of >$105+ M USD portfolio comprising of Hi-Tech, Software/ SaaS and online social media customers with +$200 M digital and consulting pipeline. Friendly and outgoing with a natural ability to build key relationships through thought leadership, commitment, delivering speed to market and customer first attitude.Successfully leading local and international teams to execute business opportunities, create stronger pipeline, understand customer strategic initiatives, build cohesive "Sell to and Sell with" strategy and create value driven outcomes in a fast-paced environment. Act as true advisor to senior executives both internally and externally by sharing thought leadership around Digital operations, Shared services, Salesforce capabilities. Skilled in account and portfolio management , sales and pre-sales support , professional services, BPO / Shared services consultant, Sales Operations, Quote to Cash, Operations Management, global delivery , Contact Centers, go to market / alliances, Leadership development and setting up support Centers.Spent my career with a passion for customers, having started as a fully certified Chef from American hotel and motel association in India to transforming my educational & career journey to become Global Delivery leader, running large operations ( Tech support operations, Customer Success, Pre-Sales, Sales support, Marketing Ops etc.) across 3-4 nations and finally finding a true sense of serving my customer as a seasoned Sr. Client partner helping transform their business and deliver ROI. I have held management positions in Customer success, Global support , account management, Strategic consulting, Contracts and Sales . In each of my role i have focused on building teams, helping customers achieve their business objectives, bring efficiencies in their processes, reduce total cost of ownership and delivering profitable growth . I have a track record of building trusted customer relationships by listening to their needs, creative problem solving "Mr. Fixit" and show empathy to customers but with a solution oriented approach. Believe in being a true *customer Evangelist*

Kulbir Singh's Current Company Details
Capgemini

Capgemini

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Vice President | Customer success leader | Platforms/SaaS/Hi-Tech | Executive Advisor | Board Member | Salesforce
Paris
Website:
capgemini.com
Company phone:
212-314-8000
Kulbir Singh Work Experience Details
  • Capgemini
    Vice President | Software / Platform & Marketplace Head | Technology | North America
    Capgemini Aug 2022 - Present
    Paris, France, Fr
  • Experientialetc
    Executive Advisor
    Experientialetc Feb 2022 - Present
    Mumbai, Maharashtra, In
  • Cognizant
    Associate Vice President | Portfolio Leader
    Cognizant Mar 2022 - Sep 2022
    Teaneck, New Jersey, Us
    Lead the SaaS & online customer portfolio for the Technology Business Unit at Cognizant. This is a key growth sector (Social media , CRM , Cloud , IOT, Networks, Data/ AI, Identity and access , Consumer Electronics and VARs) for us and has seen tremendous growth in the last 5 years. Accountable to meet/exceed an annual revenue quota of > $ 175 M USD ACV at 20% y/y growth goal with $ 75 -100 M TCV goal and healthy pipeline of ~200 MResponsible to build 3 year road map to hit $500 M vision by 2025 with 55% of the revenue to be digital revenue. Work closely with professional services & Go to market teams to help execute / implement large Sell-with / Co-Sell opportunities & implementation projects along with pricing, costing, contracting and engagement modeling.
  • Cognizant
    Sr. Director & Client Partner - Portfolio Leader - Online, Social Media And Saas/Hi-Tech
    Cognizant Feb 2021 - Feb 2022
    Teaneck, New Jersey, Us
    Lead the client portfolio for the Technology Business Unit at Cognizant. This is a key growth sector (Social media , CRM , Cloud , IOT, Networks, Data/ AI, Identity and access , Consumer Electronics and VARs) for us and has seen tremendous growth in the last 5 years. Accountable to meet/exceed an annual revenue quota of > $105+ M USD ACV at 20% y/y growth goal with $ 50-75 M TCV goal and healthy pipeline of ~200 MResponsible to build 3 year road map to hit $ 400 M vision by 2025 with 55% of the revenue to be digital revenue. Work closely with professional services & Go to market teams to help execute / implement large Sell-with / Co-Sell opportunities & implementation projects along with pricing, costing, contracting and engagement modeling. Supporting international markets through thought leadership around sourcing strategies, creative delivery and commercial models – using near shore, onshore and offshore models to drive project velocity with low cost assets and resources. We have a world class team serving this sector and I am privileged to be leading them to the next frontier of strategic growth for us as our clients are looking to transform at digital scale. Our capabilities in data, analytics, cloud/packaged apps and software engineering align very well with the goals of this industry. We help software, CRM, hi-tech and online companies rethink their business models and plan and implement transformational processes across the product lifecycle. In the subscription economy, adapting to customer needs is top priority. We partner with software & Hi-tech clients & drive speed to market, helping them to launch new revenue models, re-imagine processes and accelerate product development and release cycles.The race to the next billion users, monetizing content and supporting aggressive growth in new channels has upended the industry. Our teams partner with companies to accelerate digital at scale and to operate more efficiently, and power growth.
  • Cognizant
    Director
    Cognizant Jan 2018 - Jan 2021
    Teaneck, New Jersey, Us
  • Cognizant
    Associate Director - Relationship Management; Internet & Software Market
    Cognizant Jul 2015 - Jan 2018
    Teaneck, New Jersey, Us
    201 / 211 ADM SFDC Certified
  • Cognizant
    Global Program Lead
    Cognizant Nov 2014 - Jul 2015
    Teaneck, New Jersey, Us
  • Cognizant
    Dy General Manager And Site Delivery Head
    Cognizant Oct 2012 - Oct 2014
    Teaneck, New Jersey, Us
    Providing Enterprise Cloud Integration, Developer & Technical Support to enterprise customers across AMER, EMEA and APAC for one of the largest & fast growing cloud companies known for sales and CRM applications leveraging cloud technology and hence building sales platforms, application development, account / data management, enterprise social network etc
  • Sutherland Global Services
    Business Director - Service Delivery
    Sutherland Global Services Jun 2010 - Sep 2012
    Pittsford (Rochester), Ny, Us
  • Sutherland Global Services
    Program Manager
    Sutherland Global Services Jan 2009 - Jun 2010
    Pittsford (Rochester), Ny, Us
  • Sutherland Global Services
    Operations Manager
    Sutherland Global Services May 2007 - Jan 2009
    Pittsford (Rochester), Ny, Us
  • Dell Technologies
    Sales Specialist
    Dell Technologies May 2011 - Apr 2012
    Round Rock, Texas, Us
  • Aditya Birla Minacs World Wide Ltd
    Team Manager
    Aditya Birla Minacs World Wide Ltd Nov 2004 - May 2007
    London, Gb
  • Oberoi Hotels & Resorts
    Demi Chef De Partie
    Oberoi Hotels & Resorts Jun 2002 - Nov 2004
    Delhi, Delhi, In

Kulbir Singh Skills

Leadership Operations Management Bpo Business Development Outsourcing Business Analysis Vendor Management Time Management Service Delivery Call Centers Business Process Outsourcing Crm Performance Management

Kulbir Singh Education Details

  • Harvard Business School
    Harvard Business School
    Organizational Leadership
  • Trailhead By Salesforce
    Trailhead By Salesforce
    Service Cloud
  • Icfai
    Icfai
    International Business
  • Rizvi College Of Hotel Management & Catering Operations
    Rizvi College Of Hotel Management & Catering Operations
    Accomodation
  • University Of Mumbai
    University Of Mumbai
    Physchology
  • St. Joseph
    St. Joseph
  • The Lean Six Sigma Company
    The Lean Six Sigma Company
    Statistics

Frequently Asked Questions about Kulbir Singh

What company does Kulbir Singh work for?

Kulbir Singh works for Capgemini

What is Kulbir Singh's role at the current company?

Kulbir Singh's current role is Vice President | Customer success leader | Platforms/SaaS/Hi-Tech | Executive Advisor | Board Member | Salesforce.

What is Kulbir Singh's email address?

Kulbir Singh's email address is ku****@****ini.com

What schools did Kulbir Singh attend?

Kulbir Singh attended Harvard Business School, Trailhead By Salesforce, Icfai, Rizvi College Of Hotel Management & Catering Operations, University Of Mumbai, St. Joseph, The Lean Six Sigma Company.

What skills is Kulbir Singh known for?

Kulbir Singh has skills like Leadership, Operations Management, Bpo, Business Development, Outsourcing, Business Analysis, Vendor Management, Time Management, Service Delivery, Call Centers, Business Process Outsourcing, Crm.

Who are Kulbir Singh's colleagues?

Kulbir Singh's colleagues are Sayontan Das, Sovanesh Panda, Mimmi Piikkilä, Navin Raj, Kalyani Sri, Nikhil Kumar, Pooja G.

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