Kulbir Nagra Email & Phone Number

Birmingham, England, United Kingdom

🔹Spearheaded a cross-functional, international team, orchestrating collaboration with multiple external vendors and diverse departments to pioneer a transformative digital initiative for a critical governmental agency, serving over 10,000 users.🔹Enacted and coached Agile/Scrum methodology for the program, optimizing workflow efficiencies and boosting.

Birmingham, England, United Kingdom

🔹 Led a global cross-functional team in delivering new business applications and an ERP system for 600+ internal users with over 5000+ external users/clients in 18 months. Reducing Operating costs by 7%, saving £6m per annum through business transformation and a positive customer experience.🔹 Responsible for all new IT projects and application enhancements.

Birmingham, United Kingdom

🔹 Delivered multiple European transformational IT projects (budgets between £45k to £2m), applying strategic governance to project delivery and ownership, working closely with, and reporting to, the multiple director’s, delivering change throughout the business.🔹 Implemented a new software application for a key operational department, reducing overheads by.

National

🔹 Accountable for 8 national account customers as the core central relationship between the external stakeholders and internal parties🔹 Responsible for account profitability, customer retention and potential additional revenue opportunities (ranging between 200k- £5 mil)🔹 Create and oversee Service Level Agreements, whilst exceeding revenue targets and.

National

🔹 Accountable for managing a national online fleet management system linked to 25 national companies, 100 service staff and 500 national engineers🔹 Managed and trained a team for development whilst working with a project for process developmentAssisted in launching and product developing a new product nationally – whilst managing a small team🔹 Provide new.