Kuldeep K Email & Phone Number

Bengaluru, KA, IN

- Technical Solutions Manager for a 15-member team of high-performing technical solutions engineers responsible for resolving many of the complex issues in Databricks unified data platform on cloud (AWS, Azure Databricks, and GCP).- SPOC for all break-fix support-related escalations and cloud incidents. Managing day-to-day support operations along with.

Bengaluru, Karnataka, India

Alvaria, Inc (Formerly known as Aspect Software)- Technical Manager for 25 members team of high-performing Cloud system administrators responsible for Administrating, managing & monitoring Alvaria’s AWS cloud, Private & Hybrid cloud infrastructure.- SPOC for all infrastructure-related escalations and cloud incidents. Managing day-to-day support operations.

Bengaluru, Karnataka, India

- Technical & Shift Lead for a team of high-performing Cloud system administrators.- Administrating, managing & monitoring of AWS cloud and Private cloud infrastructure of Aspect/Alvaria cloud products like ViA, Prophecy, CXP & Zipwire.- Good Understanding of Alvaria Hybrid cloud architecture. - SPOC for all the escalations and cloud incidents. - Ensuring.

Bengaluru Area, India

Senior Technical Support Engineer at Aspect Software.Job description, responsibilities - - Aspect Unified IP product support (Handling all the telephony, and web application-related issues of UIP product). - Subject matter expert for UMS/TMS underlying OS (Oracle Unbreakable Linux ver 6.3, CentOS 6.6, 6.9, CentOS 7 etc). Administering Linux OS - Subject.

Bengaluru Area, India

- Triaging, analyzing, validating & troubleshooting tickets raised by the onsite tier 1 team and gauging the issue impact before designating the work to my reporting engineers- Leading Blocker & Critical (Priority 1) issue postmortem meeting. Capturing what worked well and what did not work well and coming up with a coaching plan. - Setting up.

Bengaluru Area, India

- Technical Lead for the team of 10 high-performing technical operations engineers (7 Operation engineers & 3 Senior engineers) - Operations and maintenance of all the production servers (Linux) including regular server administration- Application deployment on Apache (HTTP server), Tomcat servers (Jakarta & Apache tomcat), the configuration of SSL for.

Bengaluru Area, India

- L2 support for all the production systems/servers, applications & databases - Experience in Installation and Configuration Linux OS, Tomcat, database servers like MySQL, SAP/MAX DB, etc- Rendered offshore support for OnMobile products like RBT, Ozone PF (AF & OMP), IVR & Prism billing and collaborating with onsite team and delivery on various.

Bengaluru Area, India

INTELESOFT TECHNOLOGIES (P) Ltd.(A fully owned subsidiary of Intelesoft Technologies Inc, Portland USA)July 2007 – Sep 2010Company website:- www.intelesoftech.comDesignation: - System AdministratorRoles and Responsibilities -- Redhat & CentOS Linux System & Network Administration task- Middleware administration - JAVA servelet, SSL, Cert signing Req, Java.