Lead site reliability engineer for the development team that handles high-throughput content delivery and API services to support thousands of client websites worldwide.- Launched a global, high-throughput API running on Kubernetes clusters that reliably scales to handle millions of requests per minute architected for high availability.- Provisioned and scaled full stacks entirely with infrastructure-as-code (IaC) in AWS and OCI for multi-region, multi-cloud operations.- Established GitOps-driven continuous, automated deployments with FluxCD.- Developed code libraries and reusable components utilising standard patterns and conventions to enable development teams to operate efficiently.- Ingested custom Prometheus metrics, OTEL traces, and other telemetry data to drive dashboards and monitors, enabling teams to understand their systems' internal behaviours.- Mentored and trained new reliability engineers and software engineers to take on operational duties in the shared responsibility model for infrastructure.- Engineered and tested disaster recovery plans for mission critical systems

Technical lead of the team that managed the company’s platform on AWS and Azure, driving the adoption of new methodologies and technologies, and mentoring other engineers.- Mitigated risks and improved security of infrastructure by migrating legacy infrastructure resources to multiple AWS accounts and regions, provisioned with statically analysed and peer-reviewed infrastructure-as-code (IaC).- Built immutable infrastructure and automated patching to increase security and reliability of critical systems and data stores, decreasing regular patching cycles from weeks to days.- Developed and managed SLOs for teams, supported by SLIs derived from various metric sources, visualised, tracked, and monitored in Datadog and Grafana. - Designed and built CI/CD pipelines to run tests, conduct deployments, and automate other tasks to reduce toil. One pipeline decreased deployment time to a 700+ server fleet by 50%.- Led the security incident response team for infrastructure and drove the vulnerability and patch management programs to ensure compliance with information security objectives.- Designed and implemented identity and access management processes using SAML and OIDC-compatible identity providers across multiple platforms.

Primary DevOps engineer consulting on client projects to design, build, test, and deploy greenfield software across a number of industries embedded on agile development teams.- Designed and built scalable, highly-available infrastructure with Docker on AWS ECS and Azure AKS to enable development teams to securely ship code and deliver solutions.- Deployed CDNs, established database replication, and employed load-balancing and auto-scaling solutions to improve the reliability and availability of client software solutions.- Provided technical expertise on hosting and deploying custom software solutions during customer-facing meetings and engagements.