Kuljit M. Email & Phone Number

Tamworth, England, United Kingdom

Strategic Safeguarding: Formulating and executing plans to safeguard company assets and minimise financial losses.Risk Assessment Expert: Conducting meticulous risk assessments to proactively identify and address potential areas of financial vulnerability.Investigation Leadership: Leading investigations into incidents of theft, fraud, and financial irregularities with a track record of successful resolutions.Collaborative Approach: Collaborating with cross-functional… Show more Strategic Safeguarding: Formulating and executing plans to safeguard company assets and minimise financial losses.Risk Assessment Expert: Conducting meticulous risk assessments to proactively identify and address potential areas of financial vulnerability.Investigation Leadership: Leading investigations into incidents of theft, fraud, and financial irregularities with a track record of successful resolutions.Collaborative Approach: Collaborating with cross-functional teams to seamlessly integrate loss prevention measures into daily operations.Tech-Savvy Vigilance: Leveraging cutting-edge surveillance systems and analytics tools to enhance security and detect fraudulent patterns.Fraud Detection Specialist: Possessing a keen eye for identifying and analysing fraudulent patterns, adding an extra layer of vigilance to the role.Payment Vendors and Online Marketplaces: Specialising in working with payment vendors and online marketplaces to ensure secure transactions and protect against online threats.Knowledge Sharing: Developing and delivering training programmes to empower team members with the latest in profit protection best practices.Results-Driven: Proven ability to make sound decisions under pressure, contributing to the overall profitability of Box Show less

Team Management:Throughout my role as an Operations Manager, I successfully led and managed teams within the e-commerce sector. Responsibilities included recruitment, training, and ongoing management, ensuring high levels of productivity and overall team performance.Customer Services:I took on the responsibility of overseeing customer service operations, managing inquiries, addressing complaints, and implementing strategies to elevate the overall customer… Show more Team Management:Throughout my role as an Operations Manager, I successfully led and managed teams within the e-commerce sector. Responsibilities included recruitment, training, and ongoing management, ensuring high levels of productivity and overall team performance.Customer Services:I took on the responsibility of overseeing customer service operations, managing inquiries, addressing complaints, and implementing strategies to elevate the overall customer experience.Fraud Prevention:A critical aspect of my role involved addressing and preventing fraud in the e-commerce space. I developed and implemented effective fraud prevention measures, collaborating with relevant departments to ensure secure transactions.Supplier Interaction:I actively managed relationships with suppliers, ensuring timely deliveries and fostering positive relationships. Collaboration with suppliers was key to optimizing processes and improving overall operational efficiency.Throughout my tenure as Operations Manager, I played a pivotal role in ensuring the smooth functioning of the e-commerce business, combining strategic oversight with hands-on management to achieve operational excellence. Show less

Responsible for all aftercare with Clients & CustomersEnsure proceedures are followed through when dealing with aftercare

Birmingham, United Kingdom

Point of Contact for B&Q Finance Customer Services