Kuljit K. Email & Phone Number

New York City Metropolitan Area

T4 JFK REDEVELOPMENT, DELTA AIR LINES• Leading document control for Delta Air Lines at T4 Ph2.5, JFK Airport.• Managing entire submittal process through e-Builder. This includes permitting, inspections and reporting to ensure contractor’s conformance with design specifications.• Invoicing, records management, and information sharing. CAPABILITY STATEMENT APP/ MISCELLANEOUS WEB TOOLS, 3RDI TECHNOLOGIES • Scrum lead responsible for both internal and external stakeholder collaboration and management. •Assignment of development sprints. •Vendor sourcing and management including invoicing and payment. •Testing and prototyping.

Brooklyn, New York, United States

• Implemented the use of technology that promoted a 56% improvement in productivity within a lab setting for efficient results based on data findings.• Drove communication and translation solutions between departments for regulatory and IT requirements.• Accountable for building and maintained databases to contain the information, and also created algorithms to process, analyze, visualize, and interpret.

Queens, New York, United States

• Welcomed and scheduled patients, in addition to having verified insurance benefits, updated patient data in charts, and routed documents to appropriate locations.• Directed office activities, and monitored and logged office expenses and costs.• Augmented workflow efficiencies by 33% to obtain timely insurance referrals for patients.

New York, United States

• Persuaded new customers to sign up for the Macy’s store credit card, while exceeding established sales goals by 11%.• Interfaced with customers by telephone or in person to provide information about products and services, take orders, cancel accounts, or to obtain complaint details.• Originated floor merchandising displays as defined by corporate communications.• Excelled in resolving customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Brooklyn, New York, United States

• Supporting librarians and helping patrons access the Library’s many technological resources. • Received stipend following the successful completion of training and library service hours.• Facilitated patrons in setting up and managing accounts via using computer programs, and also performed specific computer tasks.• Completed courses in coding, programming, game design, Adobe Creative Suite, 3d printing, visual effects, robotics and more. • Served 18,000 patrons and conducted free public workshops on subjects like iPad and computer basics, résumé development, Google’s product suite, web coding and more.