Ketki Kulkarni Email & Phone Number

Nagpur, MH, IN

Nagpur Area, India

Nagpur

Working with the Business Development and Product management field while effectively handling requirements elicitation and analysis for Quality AssuranceResponsible for the tracking and implementing the deliverable against the scope and project plan, while keeping the stakeholders up to date.

Nagpur Area, India

Produced various monthly and weekly program governance materials.Interfacing with respective Project Managers for status reports.Ensuring quality project data is available for reporting and analyzing project trends.Established processes and project standards at organization level.Defined metrices for resource appraisals and resource planning

Banglore

--Gathered requirements from multiple customers, developed project documents and handled project meetings--Trained new joinees on the process knowledge and cross-trained tenured people from different teams.--Handled the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards--Reduced the transaction times by 50% and.

--Demonstrated outstanding leadership and superb project management skills, consistently scoring 90% or greater on Customer Satisfaction surveys distributed to study delivery managers during project initiation, monitoring, and closeout phases. --Acted as the liaison between business user and technical team to understand the business needs--Adapted.