My focus has been on enhancing process excellence through meticulous Workday administration and effective time management. Drawing from over nine years at the organization, my journey has been marked by a steadfast commitment to operational efficiency and quality assurance.The culmination of my efforts is evident in the development of an advanced inventory tracking system, ensuring precise delivery of services. Moreover, my analytical acumen has been pivotal in identifying trends for process improvement, thereby supporting my team in maintaining high standards of service delivery.
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Assistant ManagerMercer Mar 2022 - May 2024Gurugram, Haryana, India -
Process ChampionMercer 2020 - 2022Gurugram, Haryana, IndiaDeveloped and maintained an inventory tracking system that ensures accurate and timely delivery of goods.Performed data analysis to identify trends and patterns that supported process improvement initiatives.
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Process DeveloperMercer 2018 - 2020Gurugram, Haryana, IndiaUtilized statistical process control techniques to identify potential process issues and addressed them before they became problems.Analyzed customer feedback and identified areas for improvement resulting in customer satisfaction.
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Senior AnalystMercer 2015 - 2018Gurugram, Haryana, IndiaCollaborated with cross functional teams to identify and resolve data related issues, resulting in 100%improvement scores.Maintained SLA as per process.
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AnalystGenpact 2013 - 2015Shastri ParkIdentified new process, determined gaps in existing processes.Worked on email management.
Kulveer Kaur Education Details
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Bachelor Of Commerce
Frequently Asked Questions about Kulveer Kaur
What is Kulveer Kaur's role at the current company?
Kulveer Kaur's current role is Experienced in Pension Administration | Process Improvement, Customer Service | Escalation Management | ASFA IV Certified | Transition Management |.
What schools did Kulveer Kaur attend?
Kulveer Kaur attended School Of Open Learning (Du Sol), University Of Delhi, University Of Delhi.
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