Kulvinder Singh Email & Phone Number
Who is Kulvinder Singh? Overview
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Kulvinder Singh is listed as Head of Global IT Operations, IT Asset Management and IT Billing Operations at IGT Solutions, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Kulvinder Singh.
Kulvinder Singh previously worked as Head of CIO Network Deploy Services, APAC at Kyndryl India and Key Highlights at Ibm.
Email format at IGT Solutions
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About Kulvinder Singh
Competent Professional with 25+ years of comprehensive experience in the IT industry, specializing in strategic planning, precise execution, effective people management, and technical proficiency across network infrastructure, voice telecom, unified communication, and contact center IT domains* Presently serving as an Associate Director - CIO Network Services at Kyndryl Solutions Private Limited, leading CIO Network Services Infrastructure management for APAC, overseeing large-scale deployments across the region* Spearheading planning, budgeting, and cost optimization initiatives for Network Infrastructure, overseeing operational and capital costs, technology implementation, and transformation * Orchestrating projects focused on the consolidation, termination, and migration of Network and Voice Telecom infrastructure, strategically aligned with business and real estate space optimization objectives * Achieved significant milestones in the current role, including driving successful transitions, infrastructure optimization and establishing steady-state operations, resulting in cost savings and increased efficiency* Contributing to the business and technology vision by directing strategies and executing major technology initiatives and transformations* Excellence in managing end-to-end delivery/program/project planning & implementation from scope management, activity sequencing, effort & cost estimation, risk analysis to quality management in line with the guidelines and norms* Skilled in implementing agile methodologies for infrastructure delivery to facilitate continuous improvements and operational efficiency, effectively accommodating evolving business demands and stakeholder expectations* Experienced in evaluating network performance to ensure optimal availability and reliability, overseeing network stability, and conducting timely incident analysis and remediation* Experienced People Leader with a team success-driven attitude, skilled in guiding cross-functional teams to success through strategic planning, implementation of best practices, and driving results in dynamic environments
Kulvinder Singh's current company
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Kulvinder Singh work experience
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Head Of Cio Network Deploy Services, Apac
* Played a pivotal role in the seamless separation and transition of the CIO Network and Voice infrastructure from global tech giant IBM, ensuring operational continuity* Established a strong Agile team to manage CIO Network deployment across the APAC region spanning over 60 locations, fostering productive collaboration among culturally diverse team.
Key Highlights
* Established and effectively led cross-functional Agile Squads overseeing Network Infrastructure, Voice Infrastructure, Audio-Video Conferencing Services, Contact Center Telecom IT and Network Application services, ensuring streamlined delivery for IBM India CIO Infrastructure * Managed the deployment of CIO Core Network/PoP infrastructure at STT Data.
Head Of Cio Network Engineering Deploy And Voice Services, India/Southasia
Account: CIO Account, India/SA* Spearheaded teams across CIO Network, Voice, Contact Centre and Telecom Infrastructure domains, ensuring streamlined delivery and fostering cross-functional collaboration* Orchestrated the successful execution of infrastructure transformation, optimization, migration, consolidation, and expansion initiatives, strategically.
Head Of Cio Voice Networks Delivery, India/Southasia
Account: CIO Account, IndiaSA* Established the voice networks infrastructure team within an Agile framework to ensure streamlined delivery aligned with business objectives* Led the team in overseeing comprehensive end-to-end delivery functions covering Projects, Operations, IT Security, and Service Delivery. Recognized for driving operational optimization.
Delivery Program Manager- Voice Network Services, India/Southasia
Account: CIO Account, India/SA* Spearheaded the establishment of a proficient team to streamline CIO voice network infrastructure, conferencing platforms and contact center voice telecom solutions and services* Led diverse migration, optimization, and transformation initiatives for centralization, better manageability, scalability, and enhanced.
Sr. Service Delivery Manager (Contact Centre Voice It Delivery Lead, India)
Account: Vodafone, IndiaAssumed responsibility during a critical situation, swiftly managed it with agility, ensuring prompt and efficient resolutions. Established and led a team of 60 professionals, cultivating a collaborative and high-performance work environment while optimizing operations for enhanced efficiency and productivity
Director - Information Technology
* Engaged with international clients, developed thorough responses to RFPs/RFIs, and successfully implemented customized Contact Centre Telecom IT solutions aligned with specific business needs* Managed and collaborated with diverse voice/telecom equipment suppliers and service providers to facilitate cost-effective deployment of products and services.
Assistant Manager- Voice Technologies
Led the establishment of Voice Telecom infrastructure as a key member of the IBM Daksh start-up team, overseeing the implementation of Avaya ACD platform, Telecom connectivity, CTI, Voice Mail, and Quality Monitoring systems, ensuring seamless management and functionality of tech operations
Service Delivery Lead
Managed the installation and maintenance of Contact Center Unified Communication systems and solutions, comprising Avaya ACD platforms, Voice Mail, CMS Application, Call Billing, CTI, and Voice/Screen recording solutions. Supervised major clients in banking, aviation, consulting, and pharmaceutical sectors, ensuring high customer satisfaction and efficient.
Customer Support Engineer
Managed office telephony systems and solutions delivery for clients in Gurgaon region. Oversaw planning, installations, repairs, pre-sales, and maintenance contracts, ensuring seamless and uninterrupted services.
Frequently asked questions about Kulvinder Singh
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What company does Kulvinder Singh work for?
Kulvinder Singh works for IGT Solutions.
What is Kulvinder Singh's role at IGT Solutions?
Kulvinder Singh is listed as Head of Global IT Operations, IT Asset Management and IT Billing Operations at IGT Solutions.
Where is Kulvinder Singh based?
Kulvinder Singh is based in Gurugram, Haryana, India while working with IGT Solutions.
What companies has Kulvinder Singh worked for?
Kulvinder Singh has worked for Igt Solutions, Kyndryl India, Ibm, Ibm India Pvt Ltd, and Aegis Limited (Formerly Global Vantedge Pvt Ltd).
How can I contact Kulvinder Singh?
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