Kulwinder Dhaliwal Email & Phone Number

Greater Los Angeles, California, United States

Dallas, Texas, United States

• Overseeing overall operations of the store that includes finances, recruitment, sales plans.• Recruiting new employees and training them, running pay roll.• P&L management, growing revenue, improving gross profit margin.• Achieving financial objectives by analyzing all the variables of the business such as staffing, equipment maintenance, participation in new promotions.• Staying in compliance with 7-Eleven polices, as well as local and state authorities.• Always analyzing different product categories, looking for ways to improve the basket size.

Santa Fe Springs, California, United States

Oversaw inbound receiving operations by ensuring effective cross dock schedule performance.Conducted pre-shift safety meetings.Created cycle counting plan for the team to ensure accuracy of inventory levels.Assisted with implementing cross-training among team members to increase efficiency.Managed disposition procedures of the expired product at the facility.

Santa Fe Springs, California

• Delivered product efficiently to the customers on time• Responsibly handled customer complaints and resolved them using company procedures to assure customer satisfaction• Assisted transportation team to build new routes and improve the existing routes to increase productivity and efficiency of delivery operations

Greater Los Angeles Area

• Overlooked daily store operations, supervised 5 employees and managed inventory• Ensured sufficient staffing needs to meet the customer needs• Recruited and trained new employees

Greater Los Angeles Area

•Provided troubleshooting assistance for customer orders, account status and relevant vendor & customer problems•Reviewed pending orders and responded to customer requests to ensure excellent customer service and customer experience

Visalia, California Area

•Managed day to day operations of the Gas Station and supervised 6 employees•Set daily, monthly and annual sales goals•Recruited and trained new hires•Increased gross store sales by 15% over period of 9 months

Visalia, California Area

Sales, building customer relationships, face to face customer service, cash handling, inventory and stocking, meeting customer expectations through quality service and maintenance, hiring and training of new employees.

Bachelor Of Science - Bs, Business Administration, Marketing Management

Associate Of Science - As, Business Administration And Management, General