As part of the Blue Water Express division, Island Traveller, I am responsible for:Developing new travel activities:- Researching and identifying potential new tour packages or experiences.- Designing itineraries and schedules for various travel activities.- Sourcing and partnering with local suppliers and vendors.- Creating marketing materials and promotional campaigns for new activities.Creating offers for land transfers, car rentals, and accommodations:- Researching and comparing rates from different suppliers.- Negotiating favorable terms and conditions with suppliers.- Developing customized packages based on client preferences and requirements.- Preparing detailed quotations and proposals for clients.

Responsibility:Document Processing:- Prepare and process various documents, such as contracts, invoices, and reports.- Maintain accurate digital filing systems and records.- Ensure compliance with administrative procedures and regulations.- Assist with travel arrangements and expense reports.- Provide general administrative support as needed.

As a freelancer, I gained experience in virtual assistant tasks such as research, data entry, basic graphic design, idea generation, copywriting, appointment scheduling, and bookkeeping. Additionally, I learned to create forms on various platforms, including Google Forms, Typeform, and Jotform.

Responsibility: Fulfill transportation requirements for projects:- Coordinate and manage transportation logistics for various projects, ensuring timely and efficient delivery of goods or materials.- Research and select appropriate transportation modes (e.g., truck, van, mini van) based on project requirements, cost, and lead time.- Negotiate rates and terms with transportation providers to secure favorable contracts.- Track and monitor shipments to ensure they meet delivery deadlines and quality standards.- Address any transportation issues or problems that may arise, such as delays, damages, or customs clearance challenges.

Responsibility:- Developed and maintained strong client relationships.- Provided exceptional customer service and exceeded client expectations.- Managed client projects from start to finish, ensuring timely delivery and satisfaction.- Analyzed client data to identify opportunities for growth and improvement.- Proficient in CRM software and data analysis tools.- Demonstrated strong communication, negotiation, and problem-solving skills.

Responsibility:- Increase sales through effective customer acquisition and retention.- Successfully introduce new products to the market and drive sales growth.- Provide the best customer service and build strong relationships.- Contribute to the development and implementation of sales strategies.- Skilled in CRM software and sales tools.- Demonstrate strong communication, negotiation and interpersonal skills.

Responsibility:Coffee Calibration and Quality Control:- Conduct daily calibrations of espresso machines and grinders to ensure consistent coffee extraction.- Taste test coffee regularly to identify any flavor discrepancies or quality issues.- Adjust machine settings as needed to achieve optimal coffee flavor profiles.- Monitor the freshness and quality of coffee beans and ensure proper storage.

Responsibility:Developing new product quotations to offer to worldwide agents:- Conduct market research to identify emerging trends and customer preferences.- Create customized travel packages, including accommodations, flights, activities, and transportation.- Negotiate rates and terms with suppliers to ensure competitive pricing.- Develop detailed product descriptions and marketing materials to promote the packages to agents.- Continuously monitor and evaluate the performance of new products to make necessary adjustments.Maintaining strong relationships with existing hotel partners:- Regularly communicate with hotel partners to address any concerns or issues.- Negotiate contract renewals and explore opportunities for increased business.- Provide feedback to hotel partners on the performance of their properties and identify areas for improvement.- Collaborate with hotels to develop special offers and promotions.Seeking new hotels that align with our market needs:- Identify potential hotel partners based on location, amenities, and target market.- Conduct site inspections to assess the quality of the hotel's facilities and services.- Negotiate contracts and agreements with new hotel partners.- Ensure that new hotels meet our company's standards for sustainability and ethical practices.

As a Travel Design, I specialize in crafting personalized travel itineraries for clients from the Middle East, India, and the UAE. I work closely with our agents to understand their specific preferences and requirements, and then design unique travel experiences tailored to their needs.Reporting: To Reservations ManagerResponsibility:- Create personalized travel itineraries- Work closely with agents to understand client preferences- Research and book accommodations, flights, activities, and transportation- Provide expert advice on local attractions, cultural insights, and practical tips

Responsibility:- Efficient Booking: Handle bookings with precision and accuracy, ensuring they align with established tour packages.- Operational Coordination: Collaborate with the Operational team for seamless car and guide arrangements.- Voucher Management: Issue vouchers promptly for hotels, restaurants, and third-party vendors.- Strong Communication: Maintain open lines of communication with my supervisor for effective coordination.- Detail-Oriented: Pay close attention to booking details to avoid errors and ensure accuracy.- Client-Focused: Follow up promptly to address client and vendor inquiries, providing a smooth booking experience