Worked in various roles in operations and human resources across domains & levels.Domain specialist for compliance & operational skill-sets.Demonstrated strong leadership, ownership andresponsibility in achieving corporate business objectives.Established understanding of client requirements Aligning business and customer requirements with the hiring strategy, ascertaining manpower requirements based on key skill sets, technical requirements and job profiling.Deep understanding of customer impact and operational functioning.Managing customer centric operations & ensuring customer delight by achieving delivery & service quality norms in the organization.Consulting role in understanding the client requirement as per the demand supply right at the transition phase so as to bake in market intelligence on the available talent pool based on type of skill set required and available.