Delivery Head, It Services
Bangalore, Karnataka, In
A broadly experienced business and technology leader with over 18 years in the IT industry: • Delivery Management, Program/Project Management, IT Infrastructure Management, Software Development, Portal Implementation, Data Center Migration and IV & V• Strategy Planning ,Program/Account/Project planning, estimation, architecture, design and implementation guidance • Management of delivery unit of 150 plus resources with complete bottom-line responsibility for Delivery, recruitment, competency, ACSAT, CSAT, Quality and other issues• Well aware of various Quality Frameworks like SEI CMM, ISO, Six Sigma Processes and other Software Engineering process.• Successfully managed large and multi-functional teams operating from multiple locations on 24x7 in a complex heterogeneous technology support environment.• Account management of one of the biggest account of Mindteck with the revenue target of 8M USD • Managing a group of projects, accounts, and initiatives from a Global Delivery Perspective. • Managed and executed many complex engagements for many of our leading CLIENTS across• Microsoft Technologies (.Net, SharePoint, SQL SERVER, SSIS etc) • Testing (Functional, regression, performance & white box etc)• Sap maintenance and support, • Infrastructure support • Insurance BPOTechnology Exposure:• Microsoft Technology (.Net, VB, SQL Server, Biztalk, sharepoint etc)• Open source (php, java)• Oracle database• SAP, Oracle apps Support• SCOM, SCCM, HP openview• BEA Weblogic portal• Cloud and Big Data • Mobility (Native and Hybrid)Functional Expertise:• Delivery management• Account management• Program Management• ODC Management• Relationship Management • Pre-sales and Bid Management• Architecture & Design • End-to-End testingIndustries Experience:• Public Sector (Govt. Enterprise)• Manufacturing • BFSI• Market Research • Online News Service
