Lead Business System Analyst with over 16 years of experience in IT Industry specially in insurance & technologies. Excellent reputation for resolving problems and improving customer satisfaction.- Expert on end to end 'Requirements Delivery' in an onshore-offshore model, with 6 plus years experience in USA.- Strong experience in Commercial lines of Insurance and good exposure to Personal lines of Insurance.- Strong experience ranging from programs on web based portals for Insurance quoting and submission, policy and billing administration systems to downstream data assets for business reporting and analytical purposes.- Led profitable growth in area of ownership at offshore & onshore.- Strong experience on product definition, business rules, screens/UI configuration, service/integration, workflow and mappings.- Expert in Business Analysis and expert in usage of BA tools and techniques aligned with IIBA BABOK recommendations.- Strong experience delivering business requirements, business/product rules, their management and communication, functional specifications, mock-ups/wire-frames, test planning and approach, data analysis.- Strong experience in Agile delivery methodology.- Skills: Quadient Inspire Interactive, MS Office tools, MS Visio, Agency Portal, HP QC, MS SharePoint, ZIRA, Rally, PL/SQL, Microsoft SQL Server, QlikView, Design Thinking etc.- SAFe® 5.0 POPM certified professional.- SAFe® 5.0 Scrum Master certified professional.