Kumar Anand Email & Phone Number

Tennessee, United States

Washington, United States

• Assisting Espee Services Inc. ‘the management company’ to set up and run the property as per the Hilton brand standard.• Providing sales coaching and training to the sales team & Front Office team to solicit new business and nurture relationships with existing.• Completing Hilton GM certification

Grande Prairie, Alberta, Canada

• As an award winner General Manager, I help my property and Dept. heads reach optimum performance, through a balanced focus on people, customers & shareholders' value. Passionate about driving positive change, mentoring, sales trends & innovative problem-solving.• I am instrumental in hiring, motivating and rewarding a winning management team supporting our company’s mission statement and embracing our cornerstones. Led hotel operations and teams to manage profitability and drive revenue… Show more • As an award winner General Manager, I help my property and Dept. heads reach optimum performance, through a balanced focus on people, customers & shareholders' value. Passionate about driving positive change, mentoring, sales trends & innovative problem-solving.• I am instrumental in hiring, motivating and rewarding a winning management team supporting our company’s mission statement and embracing our cornerstones. Led hotel operations and teams to manage profitability and drive revenue goals.• On day-to-day basis, I work with department heads in all areas to improve overall guest satisfaction, organized, and able to lead a winning team of passionate and service-driven hospitality professionals.• Ensure the hotel exceeds all Marriott brand standards, practices and expectations. This includes but is not limited to Guest Satisfaction Scores and Brand Standard Audits.• Closely working with HR Director and making sure the hotel culture achieving of high-performance standards in all areas.• Being a background in the Sales and Marketing, I work closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team Show less

Edmonton, Alberta, Canada

• Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms.• Direct and manage all group, transient, and catering/banquet sales and activities to maximize revenue for the hotel.• Compile and/or direct the preparation of reports including annual and monthly forecast, Sales budget, lead management system, group booking pace report, expense reports and owners reports.• Knowledgeable of hotels' competitive set and recommends sales/pricing strategies,… Show more • Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms.• Direct and manage all group, transient, and catering/banquet sales and activities to maximize revenue for the hotel.• Compile and/or direct the preparation of reports including annual and monthly forecast, Sales budget, lead management system, group booking pace report, expense reports and owners reports.• Knowledgeable of hotels' competitive set and recommends sales/pricing strategies, service and product improvements to stay competitive.• Continually assess strengths/challenges of sales team members and Provides coaching, mentoring and training to the sales team.• Works with National Sales Team to communicate specific account needs to impact revenues for the hotels.• Sales skill development of the team to include implementation, coordination, and maintenance of weekly sales training vignettes and monitoring KPI's.• Responsible for completing and communicating monthly group sales results to DOSM and for Owners. Show less

Edmonton, Canada Area

1. Work to understand client needs, build organizational creditability and develop new revenue sources.2. Set goals and standards while finding solutions that are beneficial to guests and associates, while meeting deadlines that are decisive and achievement oriented 3. Negotiate rates and contracts, keeping in mind company objectives and goals, while still maintaining excellent relations with clients4. Plan, direct and evaluate all sales and marketing activities of the hotel… Show more 1. Work to understand client needs, build organizational creditability and develop new revenue sources.2. Set goals and standards while finding solutions that are beneficial to guests and associates, while meeting deadlines that are decisive and achievement oriented 3. Negotiate rates and contracts, keeping in mind company objectives and goals, while still maintaining excellent relations with clients4. Plan, direct and evaluate all sales and marketing activities of the hotel including direct sales, catering sales, and room sales.5. Aggressively direct & drive catering revenues as per budget, including analyzing competitive pricing to ensure correct positioning related to the hotel’s competition.6. Manage and evaluate the financial operations of the sales & marketing initiatives to ensure cost effectiveness and optimum utilization of resources by preparing and presenting profit plans/budgets to approving authorities.7. Develop strategies for forecasting and analyzing sales/marketing needs and developing effective product and service responses. Show less

Edmonton, Canada Area

London, United Kingdon

London, United Kingdom