• Led the Business Analysis team to implement Enterprise Data Management system for attribution analysis, risk assessment and portfolio management.• Analyzed and documented business requirements for AI-driven solutions, ensuring alignment with stakeholder goals and technical feasibility.• Managed project backlogs and tracked progress using Azure DevOps (ADO), ensuring timely completion of user stories and tasks.• Developed and document detailed use cases to illustrate how users will interact with the system.• Created and managed artifacts like Vision, Business need, Business case, Business Analysis plan, Communication plan, Data mapping, Data Gap analysis, Agile stories on Jira, Requirement Traceability Matrix, Requirement Package, Issue Log, Status Reporting for executive level management, Test Case Approach, Test Plan and Test Scenarios documentation.• Conducted feasibility studies on AI project proposals, assessing business impacts, ROI, and potential risks, resulting in well-informed project prioritization.• Collaborated with cross-functional teams to create, refine, and prioritize user stories in ADO, aligning requirements with business goals.• Created detailed process flow diagrams to visually represent business processes and workflows.• Conducted exploratory data analysis to identify patterns, trends, and anomalies in the data.• Identified potential risks related to change management and developing mitigation strategies to address them.• Developed and maintained project roadmaps for technology projects, incorporating milestones for AI model training, testing, and deployment phases.• Automated report generation using Excel macros to improve efficiency.• Created and use Trello templates for recurring projects.

• Developed and execute User Acceptance Testing (UAT) strategies, meticulously verifying the functionality and usability of systems to meet stakeholder needs.• Developed test plans and test cases based on requirements and use cases.• Developed and managed detailed project roadmaps and release plans in ADO, ensuring alignment with product development timelines.• Created wireframes, process flows, and mock-ups for AI and technology applications, improving stakeholder understanding and enhancing the end-user experience.• Analyze business processes and workflows to identify areas for improvement and opportunities to deliver value incrementally within Agile iterations..• Crafted clear and concise messages to explain the reasons for change management, benefits, and what stakeholders can expect.• Analyzed existing processes and documenting them in flow diagrams to identify inefficiencies and bottlenecks.• Defined KPIs and performance metrics for AI and machine learning models, facilitating monitoring of system accuracy, effectiveness, and user satisfaction.• Used Excel's Scenario Manager and Data Tables to model various business scenarios.• Created and maintained a comprehensive roadmap outlining project milestones, dependencies, and resource allocations, facilitating effective project management and communication.• Monitored the progress of change management initiatives and making adjustments as needed to address issues and ensure success.• Supported Agile release planning activities, including identifying dependencies, estimating effort, and coordinating release schedules.• Developed comprehensive documentation for AI systems, including requirements, data flows, and use cases, ensuring clarity for both technical and non-technical stakeholders.

• Requirement gathering in collaboration with Line of Business Gap analysis of current Client • Involved in multiple projects that improved customers' and users experience in working with websites or computer system with different complexity and budgets.• Analysis of the Leads, Contacts and Accounts data, analysis of source data quality for all master data objects and prepare reports based on data anomalies as per the business rules • Participate in the full software development lifecycle, including communication with team and business leads to gather requirements, problem definition and analysis.• Provided overall planning for individual projects by defining project scope, leading requirement gathering sessions and JAD sessions.• Developed and maintaining advanced reports and dashboards using SQL and other BI tools.• Planned and managed project releases.• Prepared Functional Specification by organizing multiple sessions with business stakeholders • Worked with business to stakeholders and follow the industry best practices to create business rules for master data management • Defined and document acceptance criteria for user stories in JIRA.• Full ownership of End-to-End execution. Coordinate cross-team test execution, acting as the central communication point • Conduct data quality checks and audits to ensure the accuracy and reliability of Excel-based analyses.• Produced QA documents: test cases, scripts, testing plans, and bug reports.

• Gathering, understanding, and documenting the business requirements for the project.• Analyzed business requirements and segregated them into Use Cases.• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.• Customized JIRA workflows to match project processes.• Participated in project meetings to provide insights and recommendations based on SQL data analysis.• Conducted JAD sessions and informal meetings with teams to resolve open issues and modification requests.• Assisted development team with design and testing efforts and assisted them on resolving various technical issues.