• Provide managed Onsite & Remote Support for all network devices (Modem, Switch, WAP), and end user devices & IT peripherals (Desktop, Laptop, Mobile, Printers & Scanners, VOIP)• First line of support for all client IT service requests, incidents, and ad-hoc projects• Responsible for hardware installation & cable management in client Tech/Server Rooms, and working with Projects/Network Support team to ensure success configuration & implementation of client network objects• Collaborate with Client & Vendors for any local initiatives, or projects (i.e., network upgrades, office expansions, MDM or VOIP phone deployment)• Develop & upkeep of Site Documentation, Local Procedures, KB Articles, & Ticketing System• Successfully organized, configured, & executed the upgrade of outdated Point of Sale, & Credit Card payment systems across 9 restaurant locations, and trained end users to effectively use the modernized interface• Spearheaded the migration of a client’s locally managed property management system to a cloud managed environment; strategically planned & initiated the backup, migration, testing, training & documentation of business processes, to eliminate the need of multiple onsite servers, and efficiently minimizing downtime that would affect over 250 employees & 2,000 residential apartments across 40 properties in Queens, NY• Coordinated the migration of a clients’ network infrastructure, transitioning from on-premise servers & user workstations, to virtualized servers & desktops; upgraded workstations to Thin Clients, converted analog phones to VOIP, & enhanced network security by requiring all users to adopt MFA for email, workstation, & VPN sign on

• Counseled clients on marketplace conditions, prices, mortgages, authorized requirements and linked matters• Set-up property site visits and accompanied buyers through inspections, advising them on the appropriateness and worth of the possessions and properties they visited• Generated lists of properties that are well-matched with buyers’ needs & monetary resources• Ran Comparative Analysis reports on comparable properties that had freshly sold in order to decide its competitive market price• Deliberated with attorneys, escrow corporation, lenders, home inspectors, and bug control operators to ensure that the terms and conditions of all contract agreements were met prior to the closing dates

Associate Accountant• Executed detailed analyses of fixed asset general ledger accounts, financial statements, and forecasted depreciation expenditure on a monthly, quarterly and annual basis• Assembled monthly financial reports, reconciled complex fixed asset accounts, generated ad-hoc reports, and provided reports to management regarding significant expenditure fluctuation• Directed end of month closing processes to ensure all corporate deadlines were met and information was presented in accordance with GAAP• Took ownership of various tasks, including financial and tax audits, budgets and forecasts for the CFO• Supported accounts payable in resolving invoice discrepancies and facilitated vendor invoice settlements• Correlated filing of Financial Statements, Federal & State Tax Returns, and supporting schedules with CPA firm• Implemented special and ad-hoc projects as neededTrade Finance• Negotiated letters of credits, documentary credits and credit lines with various banks in excess of $10 million per year• Secured financing from chartered banks, independent investors and other financial agencies for small retailers & wholesalers• Developed internal controls for the online L/C system and oversaw the financial affairs of a multi-million dollar company, including forecasting, budget preparation, disbursements, sales commissions, profit/loss and financial reporting • Ensured that all objectives were accomplished in accordance to ISBP/UCP regulations & client specifications• Performed due diligence for all new international opportunities and domestic ventures• Supervised daily banking procedures and accounting functions

• Support the Director of Events oversee ticket sales, event preparations, and membership subscriptions.• Assist the Visitor’s Center manage the cash register, assist visitors, sell passes, and answer queries.

• Assisted students and faculty through user-based tutorial services to facilitate their use of current and evolving computing, telephone, presentation and networktechnologies.• Services included sharing knowledge and ideas, troubleshooting and problem solving, consulting, training, assisting with skill building, and researching and exploring new technologies.

• Tutored students to create language related audio/video clips and use course related media and software.

• Directed calls and provided information on Hamilton College to on and off campus callers.

• Provided shuttle and escort service for Hamilton College students on and off-campus.

• Coordinated with staff and business associates in Chinese to finalize orders, check inventory and facilitate the loading & shipping of goods, to generate over $50,000 in sales revenue• Initiated meetings between banks, customers, and suppliers to finalize sale contracts• Prepared and managed company accounting reports, budgets, and expense• Marketed and advertised products, and implemented ad-hoc special projects

• Promoted products on behalf of uprising companies to build brand name awareness and exposure.• Learnt multiple marketing strategies to build consumer credence and recruit possible marketing candidates.

• Provided support for various software (i.e.: C++, MATLAB), developed databases, filed and cataloged data.

• Provided assistance in the Labor and Delivery Unit and the Nursery Room.• Tended to patients needs in the Pediatrics unit.• Attended several Cesarean Section and regular Deliveries.• Assisted in Cataloging and Filing.

• Conducted research on a Mouse Mammary Tumor Virus - Long Terminal Receptor gene (MMTV-LTR GAG3 gene) located in various Human Breast Cancers.• Determined the optimum Annealing (breaking down) Temperature of the MMTV-LTR gene, and the amount of time and gene needed to conduct a Polymerase Chain Reaction.