An Electrical and Electronics Engineer with more than 9 years of working experience with various Diagnostics, IVD & Life-science firms. I specialize in customer support with on-site installation, implementation, maintenance, repair and product training of field engineers/ sales team/end users on the company and multi-vendor systems solutions. My current role is coupled with strong technical/management expertise to handle the life science customers spread across whole Indian sub-continent. My expertise includes Pre & post-sales support, Technical know-how, break-down handling, Instrument Demonstration, and planning preventive maintenance for a wide range of medical & research instruments.