Kumar Devashish

Kumar Devashish Email and Phone Number

Associate L2 at Publicis Sapient
Kumar Devashish's Location
South Delhi, Delhi, India, India
Kumar Devashish's Contact Details

Kumar Devashish personal email

About Kumar Devashish

Overall 14 years of cross functional experience in the area of:-Client Relationship Management – SLA Management - Team ManagementA strategic planner with proficiency in streamline business processes, identifying the scope of improvement & defining the continuous improvement process, accelerating the employee’s strengths & building powerful teams that conquer defined goals.

Kumar Devashish's Current Company Details

Associate L2 at Publicis Sapient
Kumar Devashish Work Experience Details
  • Publicis Sapient
    Associate L2
    Publicis Sapient Oct 2020 - Feb 2022
    Noida
    Pan India Project Management
  • Mtb. Mytripbookers Pvt. Ltd.
    Assistant Manager
    Mtb. Mytripbookers Pvt. Ltd. May 2019 - Oct 2020
    India
    Scrutinized expert and local agents:Our team handpicks the best local agents. We pre-check all of them to verify you generally have an outstanding experience. They are dependably on our watch to keep up their nature of conveying knowledge.100% money safe ensured:We take our guests security, protection and privacy genuinely and henceforth give 100% well-being ensure over all packages being booked through our portal.Best price guaranteed:We offer our guests the best price in the industry subject to our terms and condition. Our best price applies to tours and accommodations.Services Provide:Flight, Train, Hotels, Visa, International/Domestic Package, Hi-Tea, Conferences, Serve Corporate Clients, etc.
  • Gotrippyy
    Tour Manager
    Gotrippyy Feb 2016 - Apr 2019
    New Delhi Area, India
    Scrutinized expert and local agents:Our team handpicks the best local agents. We pre-check all of them to verify you generally have an outstanding experience. They are dependably on our watch to keep up their nature of conveying knowledge.100% money safe ensured:We take our guests security, protection and privacy genuinely and henceforth give 100% well-being ensure over all packages being booked through our portal.Best price guaranteed:We offer our guests the best price in the industry subject to our terms and condition. Our best price applies to tours and accommodations.Services Provide:Flight, Train, Hotels, Visa, International/Domestic Package, Hi-Tea, Conferences, Serve Corporate Clients, etc.
  • Cruze My Travel
    Tour Manager
    Cruze My Travel Feb 2014 - May 2016
    Delhi, India
    Role: Tour Manager: (DOM Travel/Holiday packages)Domestic & International Tours SalesResponsible for the Team Performance, Team management, Monitoring of MIS. Per Seat CostingSettings up the Targets, Teamwise and IndividualControlling Absenteeism ratePeople Engagement ActivitiesTaking regular sessionTrainingResponsible for Team KRAsResponsible for Leads action within the TAT, Interactions, QualityMeeting the sales targetCorporate Client handlingFulfill the requirement to achieve the targetAchievements: Achieved the leads auctioned within the TATAchieved Sales Conversion TargetAchieved Tagging %ageAttritionProduct performance Report for Day end client Interaction.
  • I  Energizer , Noida
    Team Leader
    I Energizer , Noida Oct 2010 - Feb 2014
    Noida, Uttar Pradesh, India
    Role: Team Leader: Yatra.com (DOM packages).Yepme/IndiaTimes Shopping(RO)Domestic Tour SalesResponsible for the Team Performance, Team management, Monitoring of MIS. Take care of Roster. Taking care of agents Breaks and queries.Responsible for various internal and external reports.Controlling Absenteeism rate.People Engagement Activities.Taking regular session.Refresher TrainingResponsible for Team KRAs.Responsible for Leads action within the TAT, Interactions, Quality.Meeting the sales target.Corporate Client handlingFulfill the requirement to achieve the target.
  • Aegis Bpo Noida
    Team Leader
    Aegis Bpo Noida Apr 2008 - Apr 2009
    Noida, Uttar Pradesh, India
    Role: Team Leader: TTSL (Telecom)Responsible for the Team Performance, Team management, Monitoring of MIS. Take care of Roster. Taking care of agents Breaks and queries.Responsible for various internal and external reports.Controlling Absenteeism rate.People Engagement Activities.Taking regular session.Refresher TrainingResponsible for Team KRAs.Meeting the SLAs. Corporate Client handlingFulfill the requirement to achieve the target.
  • Magus Customer Dialog Pvt Ltd
    Team Leader
    Magus Customer Dialog Pvt Ltd Apr 2006 - Apr 2008
    Delhi, India
    Role: Team Leader: Idea Cellular (Telecom)Responsible for the Team Performance, Team management, Monitoring of MIS. Take care of Roster. Taking care of agents Breaks and queries.Responsible for various internal and external reports.Controlling Absenteeism rate.People Engagement Activities.Taking regular session.Refresher TrainingResponsible for Team KRAs.Meeting the SLAs. Fulfill the requirement to achieve the target.

Kumar Devashish Skills

Team Management Employee Engagement Management Mis Bpo Leadership Time Management Customer Service Call Centers Service Delivery Transition Management Sla Cost Control Profit Maximization Hiring Practices

Kumar Devashish Education Details

Frequently Asked Questions about Kumar Devashish

What is Kumar Devashish's role at the current company?

Kumar Devashish's current role is Associate L2 at Publicis Sapient.

What is Kumar Devashish's email address?

Kumar Devashish's email address is ku****@****hoo.com

What schools did Kumar Devashish attend?

Kumar Devashish attended Chaudhary Charan Singh University.

What skills is Kumar Devashish known for?

Kumar Devashish has skills like Team Management, Employee Engagement, Management, Mis, Bpo, Leadership, Time Management, Customer Service, Call Centers, Service Delivery, Transition Management, Sla.

Not the Kumar Devashish you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.