Kumar Gurung Email & Phone Number

Dubai, Ae

Store in-charge- (October 2016-present) - Control and monitor outlet stocks and conduct regular inventory of the iteams and maintain appropriate control of the same- Ensure FIFO of the iteams, update expiration of the iteams weekly basis and slaves it accordingly- Placing order to supplier, receive, record in the log book and fallow up of deliveries- Arrange store as per requirement preservation, proper tagging of new delivery- Involve in weekly and Monthly Inventory

Emaar Retail LLCCustomer Service Representative (2012-2016) - Show cultural awareness when dealing with customers.- Good customer Relation skills and hospitality experience.- Show good understanding of customers’ queries and directsthem appropriately.- Show skills and knowledge to present information to customers which will promote their interests.- Display commitment and enthusiasm at work as well as handling difficult customers professionally.- Maintains friendly, professional and courteous behavior to uphold the company’s reputation.- Displays honest commitment and transparency in handling cash. - As in-charge: handling shift and ensure that operation runs smoothly by ensuring that stocks are replenished, staff are on duty, all back-ups are available.- Identify, initiate and recommend service improvements thereby increasing productivity within the unit and ensuring best possible service to the customers.- Ensure sufficient stocks are available on a daily basis to efficiently run the shift/outlet.- Control and monitor outlet stocks and conduct regular inventory of items and maintain appropriate control of the same.