Kumar Harsh Email & Phone Number

India

India

• Working as a Lead Product support representative supporting Client Experience Team for Front Arena.• It Involves working with Various Investment Banks in APAC and EMEA region and resolving their Day-to-day breaks related to Booking/Processing as well as Settlement of trades in the Front arena System. The trades could be related to any Asset class.• Run and Provide Daily reports to Client of Various Service components and their status and their application Health and advise if there any issues with Front Arena application which client is using.• Monitoring as well working toward smooth Flow of Trades for client through Vigilant monitoring of various Services and resolving of issues hampering trade flow.• Provide On call support to Traders/Sales for any queries related to Booking/Processing of trades.• Assessed personnel performance and implemented incentives and team-building events to boost morale.• Developed and maintained relationships with customers to enhance customer satisfaction.• Collaborated with other teams to identify and resolve customer issues quickly and professionally.• Created user accounts and assigned permissions.• Monitored employee and customer interactions to assess quality of service.• Monitored customer service metrics and provided feedback to team members, upholding quality standards.• Managed specialist team to provide technical assistance and customer service.

Hyderabad, Telangana, India

 Providing Trade support to the Front office and reconciliation of variousintersystem breaks on Equity Derivatives and Financing side of the business. Reconciliation of intersystem breaks related to trade flow fromupstream to downstream systems along with managing the risk impact ofthe breaks on a T+1 basis Providing Settlement instructions on a daily basis to the settlements teamfor timely settlement of trades and taking care of Adhoc queries relatedto settlement. Providing support to the front office by handling ad-hoc queries related totrade booking or booking trades on systems to clear the breaks. Responsible for resolving breaks in Risk system Geronimo, feeding fromvarious upstream systems. Responsible for Monitoring and reporting positions of the desk onKuwait and south African Market. Have worked extensively on AVI (actual vs Implied Break). Responsible for various other Daily monitoring and reporting of variousreports capturing various risk aspects of trades and advise Trading Deskon their remedy on a daily basis

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Worked as a Senior Investment Analyst in Global Asset Allocation and GlobalClient Reporting teams falling under Investment Consulting division of thecompany. Creation of weekly reports for US, UK and Canada which were used byFund managers and Client Service Managers for pitching and selfawarenesson key market drivers based on a macroeconomic levelresearch and performance of a single geographical region with respect tothe world and other developed markets through various economicindicators and Indices. Creation of Monthly and Quarterly reports for the afore mentionedregions dealing in depth analysis of the various macro-economic factorswhich led to the Markets movements for the month. The research is basedon models created via Bloomberg and FactSet for qualitative analysis.Also, the commentary part is based on research by going through variouseconomic indicators as well as NEWS pertaining to that following region. Future Forecasting of Asia Pacific region Equities and Fixed Income Marketbased on Underlying Economic Indicators and performance of the marketsalong with Geopolitical factors pertaining to the regional equities. Responsible for maintaining and delivery of various data models rangingfrom ad – hoc requests to weekly deliverables. Conducting fortnightly market briefing and knowledge Sharing sessions tokeep colleagues aware about the ongoing trend in financial markets. Reconciliation of client’s fund level account with Managerial returns andreports. Responsible for delivery of daily market Briefing to all of US region. Anexcel (macro-based model) Which was used to keep track ofperformance of various Funds with respect to company’s own pensionfund as well as Market movements.Ad-Hoc Responsibilities Creation and updating of data models using Bloomberg Terminal. Worked on developing and updating various excel models based onFactSet.

Bangalore

intraday trading and technical analysis

Pgdm, Finance, General

pgdm

Bachelor Of Business Administration (Bba), Business Administration And Management, General

bachelor of business administration