Store Manager
CurrentDevelop business strategies to raise our customers’ pool, expand store traffic and optimize profitabilityMeet sales goals by training, motivating, mentoring and providing feedback to sales staffEnsure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresMaintain outstanding store condition and visual merchandising standardsReport on buying trends, customer needs, profits etcPropose innovative ideas to increase market shareConduct personnel performance appraisals to assess training needs and build career pathsDeal with all issues that arise from staff or customers (complaints, grievances etc)Be a shining example of well behavior and high performanceDelivering excellent service to ensure high levels of customer satisfaction.Motivating the sales team to meet sales objectives by training and mentoring staff.Creating business strategies to attract new customers, expand store traffic, and enhance profitability.Hiring, training, and overseeing new staff.Responding to customer complaints and concerns in a professional manner.Ensuring store compliance with health and safety regulations.Developing and arranging promotional material and in-store displays.Preparing detailed reports on buying trends, customer requirements, and profits.Undertaking store administration duties such as managing store budgets and updating financial records.Monitoring inventory levels and ordering new items.